David Mclean Email & Phone Number

Detroit, MI, US

Culver City, CA, US

Culver City, CA, US

• Lead a team of 8-12 senior sales engineers, lead sales engineers, and solution architects across US and EMEA to deliver industry-leading demos of company’s global SDN/NaaS platform.
• Trained team on cloud connectivity solutions for AWS, MS Azure, GCP, Oracle, and IBM.
• Worked with sales leadership team to develop go-to-market (GTM) strategies for all technical verticals.
• Created technical demo documentation, wiki pages and process documents for sales lifecycle.
• Collaborated with development, core engineering, sales executives, account management to provide technical guidance.
• Supported product launch of industry’s first 100Gb cloud router to seamlessly move workloads between cloud service providers.

Monroe, LA, US

• Provided lead sales engineering support for six direct enterprise sales professionals.
• Trained team on emerging technologies for the Arizona market through weekly technical training.
• Regional SME for the western United States SE team for Cisco Meraki and Fortinet SD-WAN solutions.
• Provided team members customer base with demonstrations for SD-WAN solutions.
• Authored technical method of procedure documentation for SD-WAN demonstrations.
• Consistently exceeded revenue targets month over month and on an annual basis for the desert mountain region.Product Set Expert:MPLS NetworksIP-Transit NetworksVPLS NetworkVoice Networks: TDM, Hosted and SIPContact.

Little Rock, AR, US

• Provided regional sales engineering support for four direct Enterprise Sales Professionals in both pre and post sales engagements.
• Consistently exceeded revenue targets month over month and on an annual basis for the desert mountain region.
• Analyzed client requirements and developed innovative data and voice networking solutions.
• Provided technical leadership and spearheaded technical sales for advanced voice and data networking solutions.
• Fostered strong relationships with key stakeholders through in-depth product presentations, resulting in new revenue growth.
• Provided team members customers with demonstrations for Fortinet network-based security solutions.

Arlington, Virginia, US

• Responsible for configuring circuitry across company’s Juniper and Cisco platforms for clients.
• Managed and trained a team of 4-6 globally on MPLS, VPLS, IP Transit solutions.
• Developed method of procedures for network augments and customer circuit configurations.
• Served as Tier I-II managerial escalation point for engineering support team.
• Performed troubleshooting for global platform.
• Authored new circuit provisioning and process improvements for provisioning cycle and engineering teams.

Arlington, Virginia, US

• Responded and won complex data solution RFQs and RFPs, exceeding revenue targets.
• Designed wholesale Ethernet networks in 80 markets across 800 providers’ networks worldwide.
• Provided advanced technical pre-sales and post-sales support for Denver, Los Angeles, and Las Vegas markets.
• Provided advanced technical pre-sales and post-sales for 4-6 Account Executives and Account Managers.
• The team constantly exceeded our quota month over month and were the highest performing sales team within the organization.

• Supported three Global Account Executives and two Global Account Managers in pre sales and post engineering engagements.
• Provided technical solutions and collaborated with sales teams to understand client needs and deliver customized technical solutions, leading to a 75% increase in deal closure rates.
• Provided Pre-Sales Support and conducted comprehensive product demonstrations and technical presentations for C-level executives and key decision-makers, effectively communicating complex concepts in an accessible.
• Partnered with product management and engineering teams to relay customer feedback and contribute to product enhancements, resulting in improved customer satisfaction and retention.
• Conducted and Analyzed industry trends and competitor offerings to identify opportunities for differentiation, aiding in the development of strategic sales initiatives.
• Provided training and support to junior sales engineers, enhancing team capabilities and fostering a culture of continuous learning.Product Set Expert:ATM and Frame RelayMPLS NetworksIP-Transit NetworksVoice Networks.

• Responsible for expert configuring of all customers ordered circuits across the Global Crossing IP-DIA/ATM/ Frame Relay/MPLS/VOIP platforms.
• Tier II and Tier III technical support for both the Global Data Service NOC and the Test and Turn up organizations.
• Isolation of complex routing and circuits issues across networks on a global scale through troubleshooting and diagnostics.
• Subject matter expert of the Junos MPLS and VPLS product set.
• Responsible for the expert configuration of all Voice SIP networks for Global Crossing’s customers utilizing ACME Session Boarder Controllers.
• ACME Session Boarder Controller design subject matter expert for Global Crossing Design Engineering Team.

Dynamic and results-oriented Global Network Operations Supervisor with years of experience in overseeing and optimizing network operations across diverse global geographic locations. My expertise in managing large-scale network infrastructures, ensuring seamless connectivity, and driving performance improvements. Skilled in leading cross-functional teams.

Arlington, Virginia, US

Bamberg Germany and Bosnia Herzegovina 1996-1998Expertly supervised nine Military Police Officers while deployed to Bosnia-Herzegovina in support of both Operation Joint Endeavor (1996) and Operation Joint Guard (1997). I mentored fellow team members under extremely high stress, high intensity combat missions while deployed to Bosnia. I competed in and won.

Associate Of Science - As, Computer Science

Military Police