David Medlock Email & Phone Number

Washington, District Of Columbia, United States

• Awarded company-wide Excellence Award for Most Innovative and Proactive.
• Lead special compliance projects and investigations.
• Design and implement strategic forecast methodologies and decision support capabilities.
• Establish and leverage resource modelling for development of metricized tactical plans and assessments.
• Construct and administer various production workflows and training plans for efficient resource utilization.
• Supervise assembly of ad-hoc data and information requests from the FCC and provide counsel on communications.

Washington, District Of Columbia, United States

• Awarded company-wide Excellence Award for Most Innovative and Proactive.
• First two-time awardee of Employee of the Quarter for division.
• Awarded eight spot bonuses for exceptional contributions and performance.
• Lead special compliance projects and investigations.
• Design and implement strategic forecast methodologies and decision support capabilities.
• Establish and leverage resource modelling for development of metricized tactical plans and assessments.

Washington D.C. Metro Area

• Awarded two spot bonuses for innovation and creative solutions
• Design and implement strategic forecast methodologies and decision support capabilities.
• Establish and leverage resource modelling for development of metricized tactical plans and assessments.
• Construct and administer various production workflows and training plans for efficient resource utilization.
• Engineer and manage team dashboards and micro analytic capabilities.
• Supervise assembly of ad-hoc data and information requests from the FCC and provide counsel on communications.

• Awarded Employee of the Quarter for Collaboration and Innovation.
• Architect and manager of analytic dashboard and FY17 micro reporting capabilities.
• Responsible for training and oversight of 12 contractors including development of work plan and resource allocations.
• Oversee daily operations of 23 person team and facilitate efficient workflows.
• Coordinate other program analyst workflows and responsibilities.
• Report out progress and perform briefings to management on daily operations.

Washington D.C. Metro Area

• Led company-wide CRM business requirements elicitation and consolidation.
• Awarded spot bonus for exceptional contributions and performance with strategic planning initiatives.
• Designed and implemented on-boarding plan for 43 person division.
• Proposed and built short term incentive program that achieved a 50% increase in production.
• Perform core functions of strategic planning development and oversee initiatives for divisions.
• Construct and administer reporting functionality for three divisions’ strategic measurements.

Washington D.C. Metro Area

• Led team by 30% more funding request applications processed.
• Recipient of three bonus program awards for outstanding performance.
• Proposed and assisted in construction of three strategic objectives for division which were implemented in Company’s three year plan.
• Core member of strategic planning development and initiatives for company.
• Develop business procedures and enhance processes while maintaining program integrity.
• Manage and maintain business applications and tools to ensure operational continuity.

• Identified opportunity and recommended new merchandise that contributed to a 1.12% increase in yearly store revenue.
• Maintained a 99% Customer Satisfaction Rating throughout employment.
• Supervise and perform daily coaching activities with employees.
• Administer and monitor the store budgeting and alignment with financial objectives.
• Develop action plans to support strategic goals based on financial and performance metric analysis.
• Responsible for developing schedules, rotations and meetings to ensure adequate resource allocations are maintained and conform to variable store traffic patterns.

• Redesigned and implemented a more effective and efficient customer application form.
• Manage and maintain databases to conduct analyses of sales patterns.
• Administer and generate managerial reports and upkeep general paperwork.
• Conduct weekly performance metrics and sales trends briefings with management.
• Supervise the management and collection of customer information from sales interactions.
• Oversee the supervision, training, and coaching of employees to ensure compliance and knowledge of company policies, procedures, and best practices.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, 4.0

Activities and Societies: Summa Cum LaudeGraduated with Full Honors, UMUC. Minored in Information Systems Management

Associates Degree, Business Administration, Management And Operations, 3.2

Activities and Societies: Dean's List for four consecutive semesters

High School Diploma