David Mercado Email & Phone Number

Euless, Tx

Miami, Florida

Greater San Diego Area

As one of the original employees hired, I have played a key role in the growth of this company. This opportunity allowed me to leverage project management skills required for successful implementation of new initiatives. My focus has been the leadership of projects, data analysis and reporting, team building, and distribution of executive summaries to business owners and employees. Key Areas of Responsibility:• Oversee non-management staff• Hire and train new employees• Design and implement business development strategies; such as refining training center operations and creating a franchise package• Design and implementation of Polices and Best Practices• Creation of the employee handbook• Manage all aspects of customer service • Teach American Heart Association certification courses

Greater Los Angeles Area

As a department liaison, I was tasked with facilitating operations between our national sales force, engineering department, and manufacturing department. This multidisciplinary role allowed me to work closely with our customers and vendors alike, providing invaluable project management and customer service experience. Key Areas of Responsibility:• North American Sales and Customer Support• Managed and prioritized production projects in order to meet multiple department needs• Participated in business development projects with senior management• Product shipping and logistics management• Trade-show logistics management

Fort Bragg, Ca