• Manage 35+ apartment units by resolving tenant appliance/maintenance issues, and accomplishing financial objectives: collect rent, increase rent based on market value, and pay bills. • Market units to potential prospects by listing vacancies on Zillow and Craigslist; show and present units to potential applicants by highlighting property location and services. • Use my discretion to determine qualified candidates after screening applications and analyzing credit reports

As a Technical Consultant for laboratory and chromatography consumables in the East Coast Pharmaceutical Territory, I generate and maintain working relationships with current and prospective clients. I grow business with flexible and highly personalized marketing techniques while simultaneously providing detailed technical support for customers on a daily basis. I firmly believe that success in any industry directly correlates to intelligent planning, persistence, and personal connections with clients and colleagues within the industry.Responsibilities Include:✓ Work closely with scientists (end-users) to ensure effective solutions were implemented to meet and (often) exceed laboratory performance and requirements.✓ Address needs of existing customers by providing technical support for method development, system optimization, and troubleshooting needs✓ Manage CRM database✓ Complete follow up calls to potential Separation Science sites/leads for quality surveys, business reply cards and trade show & exposition attendees✓ Ensure that assigned territory meets sales, gross profit, and unit goals

• Provide compassionate customer service by resolving prescription issues and customer complaints; take care of patients at designated drop off and pick up areas to ensure they receive their medication at desired times. • Facilitate communication with insurance representatives to resolve outstanding copay issues. • Work collaboratively as a team, and communicate effectively with coworkers and pharmacists on the job.

• Informed, advertised, and up sold package deals to non-members (international students, staff, and faculty) totaling $50,000 in sales. • Advised members to choose an activity class that best suit their needs based on price, scheduling, and interests. • Provided excellent customer service by assisting customers in person, over the phone, and email.

• Performed PCR procedures and gel electrophoresis. • Extracted DNA, and utilized nanodrop to determine DNA concentration and purity of soil. • Properly followed standard operating procedures.