David Miller Email and Phone Number
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The majority of universities in this country are currently experiencing high levels of financial stress, cutting courses and staff numbers. Short term this will help balance the books, but it needs to be accompanied by a plan for revenue growth, otherwise, it's a road to nowhere.In declining markets the focus should be on growing market share, and a good place to start for universities is by making their degree portfolios much more attractive than those from less competitive institutions. This is where best in class marketing should be working hand in hand with academics.But more often than not, marketing in universities focuses on communicating what academics have to offer. By contrast, marketing in the private sector starts by understanding customer needs and wants, then helps design the product or service to meet those needs better than anyone else. Years of private sector experience in marketing and advertising in sectors as tough as food, drink, financial services & automotive I now apply to making degree portfolios ultra competitive. My goal is always to create benchmark degree programmes with a clear point of differentiation.Blending quantitative analysis and qualitative insights, Excel spreadsheets and a sprinkling of creativity, I work with directors of marketing and academic leads to differentiate programme propositions, sharpen pitches, maximise revenues, optimise tariffs, identifying gaps and new opportunities. All the way through from horizon scanning to positioning strategy, portfolio rationalisation to degree presentation. I work closely with less than a handful of universities every year, all of them repeat clients. One or two new challenges would be welcome, but only from February 2025 onwards.
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Client PartnerAcademic Programme Development Ltd. Aug 2016 - PresentTotnes, England, United KingdomUniversities now have to compete just as private sector brands have been doing since the beginning of time. Brands such as Samsung. Toyota. Heinz. BP. Ford. Marmite. Flora. NatWest. Johnny Walker. Legal & General. British Gas. I have worked with all these and many more, helping them define their brand difference, helping them compete, helping them prosper. This is experience you simply don't get if you've only ever worked in the public sector.I work with a small number of university clients each year to improve the competitiveness of their programme portfolios, refreshing the stale, culling the walking wounded and launching the new. Working alongside directors of marketing and academics alike to produce benchmark programme portfolios which are highly attractive to students.More at www.academicprogrammedevelopment.co.uk -
Head Of MarketingUniversity Of Exeter Aug 2011 - Jul 2016Exeter, United KingdomJoined the University of Exeter, just as the £9,000 fee regime was being introduced. It had become obvious that universities would have to compete for students in the future, and could no longer rely on grant income from government. Over the next five years, Exeter joined the Russell Group, joined the Top Ten in all league tables and was nominated by the Sunday Times as University of the Year. Enrolments grew by 50%, with half of all AAA+ students including Exeter on their UCAS list. All the essential elements fell into place to make marketing the Exeter brand a huge pleasure - and success. And even better, I discovered that working with academics, helping them bring their ideas to fruition, was great fun. -
Client PartnerMiller Bainbridge & Partners 1997 - 2010London, United KingdomLaunched MBP with Richard Bainbridge, also ex-Ogilvy. We focused on working with a very small number of very large clients, helping them build customer retention strategies and infrastructure - and win new customers simultaneously. CRM - that much abused acronym - was in its infancy - we focused on developing better relationships between brands and their customers., growing customer loyalty and reducing churn. Clients included BT, Toyota, RBS/NatWest, Powergen, Thames Water and EBay. -
Worldwide Client Services DirectorOgilvy & Mather, London 1993 - 1997London, Europe & DetroitFord Europe was the second biggest client within Ogilvy Worldwide and by far the biggest in Europe. After running an agency for a while it was great to get back into running a client - albeit in Ford's case, a real toughie. I was responsible for something like 22 markets, the big five being UK, France, Germany, Italy and Spain. Loved the sector, admired Ford's engineering & design strengths and did my best to get them to think of their brand, not just the new model's features. Eventually Ogilvy made me Chairman of Ogilvy Direct, which eventually suggested my exit route from advertising.
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Managing DirectorYoung & Rubicam London 1986 - 1992London, United KingdomHired to help drive Y&R London get back to its glory days. The agency had fallen out of the London top ten, through a mixture of complacency and torpor. Through a massive injection of energy and ambition, the management team drove the agency back up to number 5 - winning a vast range of new clients and more business from existing clients. Not as much fun as Saatchi in retrospect, but vastly more challenging - and therefore rewarding.
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Group Account DirectorSaatchi & Saatchi 1980 - 1985London, United KingdomWas at Saatchi during its heyday, first as an Account Director then as a Group Account Director. My group's clients included BP, Cadbury-Typhoo, Black & Decker, Campbell's, Blue Nun and Servis.In one year, my group's clients accounted for three out of the four Lions that the agency had won at Cannes.Great times, great people, great agency. And wonderful memories.
David Miller Skills
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Frequently Asked Questions about David Miller
What company does David Miller work for?
David Miller works for Academic Programme Development Ltd.
What is David Miller's role at the current company?
David Miller's current role is Making degree portfolios highly competitive.
What is David Miller's email address?
David Miller's email address is da****@****v.co.uk
What schools did David Miller attend?
David Miller attended University Of York.
What skills is David Miller known for?
David Miller has skills like Higher Education, Marketing Strategy, Advertising, Strategy.
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