David Milligan Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Business Analyst and User Acceptance Tester- Elicited and documented business requirements and diagrams from developers and stakeholders to document issues the client’s Salesforce environment. Utilized JIRA to maintain reporting and documentation of epics and stories.- Created, documented, and executed test plans for various defects that arose in a client’s Salesforce environment- Maintained reporting for the team’s testing efforts and communicated daily reporting details in a timely manner and collaborated on repeatable procedures of testing methods for unusual cases and defects to streamline future testing effortsWebsite Redesign Project Manager and Business Analyst- Championed Statement of Work, roadmaps, and estimates as inputs to document planning and requirements as well as risk assessments for the client- Gathered project requirements and led regular status meetings to update client’s website design, inventory, and categorization of future state site elements while earning praise for staying within budget and timing constraints- Engaged in working sessions to develop and communicate site pathways, design, and key performance indicators

Greater Chicago Area

Enterprise-Wide IT Process Validations- Led the execution of multiple validations of IT processes for adherence with federal and state regulatory requirements like the Sarbanes-Oxley Act (SOX)- Conducted walkthrough processes to validate the current state of organizational processes, interviewed key client contacts, gathered required documentation, and validated procedures through rigorous testing and consistent written and verbal communication with stakeholders Developed and reviewed the audit report to communicate findings and exceptions to the Vice President and Director of Internal Audit as well as key stakeholders- Established framework of execution for multiple organizations through walkthroughs with key stakeholders and year-over-year documentation of completed auditsWorkday Post-Implementation Review- Facilitated review of Workday HRIS implementation processes and compiled evidence of effectiveness by interviewing personnel, evaluating documentation, and working with SMEs to validate application’s implementation through a gap analysis- Developed application testing strategy to confirm effectiveness of implementation and documented gaps and potential risks for the organization- Developed company-wide report and identified opportunities for HRIS system improvements, simplified communication strategies, communicate findings, and recommendations for further HRIS integrations within the company

Greater Chicago Area

- Led and performed SOX IT General Control testing for clients across a variety of industries including Manufacturing and Healthcare by evaluating the design and operating effectiveness of IT Controls in the Manage Change, Manage Security, and Manage Operations domains. Responsibilities have included testing controls, recording client meetings, and reporting on test results.- Performed a post-implementation review for an aviation service provider. The audit included a review of the company's processes, including investigations into the development, testing, and operation of one of the company's key IT applications. Identified key risk areas and delivered a detailed report identifying the findings to be communicated to the business- Performed an enterprise-wide IT Assessment for a financial institution provider. Integrated within the company's Internal Audit team to assist in the planning, scoping, and performing of testing across dozens of areas of the NIST Cybersecurity Framework- Performed a user access analysis at an industrial company. Gathered active users from across multiple applications and evaluated user attributes to determine if user access was properly restricted to authorized users. Created detailed reporting metrics and presented root cause findings and recommendations to management.

Greater Chicago Area

- Provided IT internal audit services for clients to assure companies were in compliance with Sarbanes-Oxley policy - Tested three IT General Control Domains: Change Management, Operations Management, and Security Administration

Itasca, Il

- Performed migration of data from a legacy system to a Microsoft Sharepoint site. Responsibilities included conducting interviews with the engineering team, synthesizing data, and performing reconciliation to verify the completeness and accuracy of data migration.- Performed re-configurations of process flow maps for a group of engineers utilizing Microsoft Visio. Responsibilities included communicating requirements with key stakeholders and creating easy-to-use process flows.

Bachelor'S Degree, It Management

Activities and Societies: Sorin College

High School Diploma