As a business owner at DM Courier & Transport Ltd, I have been managing and growing a courier and transport service since 2021. I have leveraged my business strategy and business owners skills to create a loyal customer base, secure contracts with major clients, and optimize the operations and logistics of my company. Prior to starting my own business, I was a team manager at NHS Business Services Authority, where I oversaw the recruitment, administration, and GDPR compliance of a large and diverse team of staff. I also contributed to the improvement of the internal processes and systems, and supported the delivery of high-quality services to the public. I have more than 5 years of work experience in management, recruitment, and administration, and I am passionate about providing excellent customer service, developing and leading teams, and solving complex problems.