I am a passionate customer-centric Supply Chain Professional with two decades of achieving exceptional end to end Customs Management outcomes.As a licenced customs broker since 2000, I am DAWE accredited with current NCCC and have a demonstrable background of achievement in delivering best practice customs clearance solutions and regularly exceeding KPI’s. With a breadth of supply chain skills including extensive knowledge of Freight Forwarding AFR/OFR operational processes and project managing warehouse moves and setup, I have led multiple successful projects including gaining a Corporate Brokerage Licence in 2005 and procured Depot Licence Variations.With a lead-by-example, hands-on, open-door management style, including daily lodgement of import declarations. I coach and mentor a team of 10 to achieve high performance in a time-critical environment and have achieved excellent staff retention.I am skilled in building professional robust working relationships with a broad range of internal and external stakeholders and working collaboratively with clients to mitigate supply chain risks. Self-motivated, flexible and committed to achieving high quantity and quality standards, I am extremely productive through excellent organisational and planning competencies.