FULL-SERVICE SOLUTIONS for shared mobility servicesWe provide a high-efficiency package for shared mobility services integrating full-service ground operations, intelligent software and our Shell infrastructure.Keeping your fleet available at the right place, at the right time.

Designed & powered EV charging station in the city by the creation of Shell’s first mobility hubs in Europe (in Paris - the world’s 4th largest city economy) with no previous Shell Mobility presence. This leading to Shell France growth by creation of new positions dedicated to EV charging network.- Testing an innovative new network model and growing brand awareness with the introduction of Shell Recharge to France, including development of new offers. Tailored services (physical & digital) to create full ecosystem- Targeting a new & rapidly growing customer segment: ride hailing drivers, car rental and car sharing jockeys (B2B2C) as well as the on-demand mobility operators (B2B).Running Used Case with customer to develop hub attractivity.- Managing E2E project including external stakeholder like PMO / EPCM / public authorities as well as internal like CPO / MSP / C&P.- Expending with new locations by managing a pipeline of exciting third-party locations like car parks, shopping malls, exhibition center & airports. Leading tender process from offer submission to oral defense.- Advise & support all Shell EV entities (Home to Work, Destination , On Street and On the Go) by sharing best practices, learnings, and mobility customer portfolio.- Contributing to several tender success : EV public tender from the French Metropolitan Community of Le Havre or EV Motorway tender.

Optimize and coordinate full delivery cycle from blending plant to B2B / B2C / Go Forward customers - 150KT / 90000 deliveries per year (staff management of 10 schedulers)Keep track of quality, quantity, delivery times, transport costs and efficiencyMaintain metrics and analyze data to assess performance and implement improvements using CI methodologiesLiaise and negotiate with 3P suppliers ( > 5 including RDC & Haulier)Resolve any arising problems or complaints in cooperation with Sales Force / Supply Chain (Production & Planing) / Customer Service Center

Generating business value by managing and optimizing our transportation and logistics services

Offer-to-Cash (OTC) is the umbrella organisation for the Downstream customer-related processes, working with business partners for customers.Objective is to provide the most competitive and innovative Offer-To-Cash experience, making it easier for our customers to do business with Shell. We strive to give a best-in-class customer experience along all the steps of the Offer-to-Cash process and to support strong growth in the Downstream business.- Drive the Order to Cash change agenda to achieve step change in operational performance locally enabling superior customer experience that contributes to deliver the growth strategy of the Commercial Business- OTC project lead in implementation of DFOA model ("Deliver for own account" (DFOA) refers to the business model where a Shell distributor will supply and arrange delivery of product from their own stock to our customer) in Europe West- Driving Customer Satisfaction Index to reach "best in class" in the industry.

LSC : Lubricants Supply Chain is responsible for planning, production and delivery of lubricants to Shell customers and distributor partners all over the world. We provide the bedrock of Shell’s customer value proposition through security of supply and assurance of superior product quality.- Ability to manage tender implementation of Hauler contract in market conditions demanded focus on an harder cost savings : implementation of a new haulier performing first class analysis to facilitate quick and correct decision then making and achieving cost savings as well as haulier rationalisation.- Drive the "drum beat" approach to OTIF performance and lifting logistics process to a "top class" level : Using analytical skills and ability to break down complexity in a rigorous approach to run to ground the correct process- Delivering LEAN approach to unlock value and improve customer experience

Retail : Shell is the largest branded global network and is the number one preferred brand in our sector. There are approximately 43,000 Shell branded retail sites operating in more than 80 countries, selling around 158 billion litres of fuel annually.Approximately 500,000 people work on Shell branded Retail sites where more than ten million customer transactions are processed every day.Accountable for the successful implementation of the standard Retail processes and implementation of GSAP and related IT applications in the BeNeLux and France. Global SAP (GSAP) is a major business infrastructure investment that globally replace the majority of 123 ERP and 120 management information systems and enable substantial business benefits to be realised and sustained through downstream-one global, standardised business processes.

Support logistics team with propose build management and control tools and process improvements