Althea’s Community Hub is a day centre for those who are vulnerable, homeless or at risk of homelessness. We allow individuals to socialise and be supported and valued members of our community. Services from the Hub include emergency relief support, case management, access to essential and specialist services, meals, showers and laundry facilities, participation in organised events and opportunities for paid voluntary work. The centre also delivers our social enterprise, Morehead Meals… Show more Althea’s Community Hub is a day centre for those who are vulnerable, homeless or at risk of homelessness. We allow individuals to socialise and be supported and valued members of our community. Services from the Hub include emergency relief support, case management, access to essential and specialist services, meals, showers and laundry facilities, participation in organised events and opportunities for paid voluntary work. The centre also delivers our social enterprise, Morehead Meals, which produces affordable, ethical, healthy and delicious meals available for purchase to everyone in our community.As the Manager of the Hub, I provide a safe environment for clients and staff and oversee the provision of daily care, case management and community/outreach support and assistance. I lead, mentor and support a small team comprising of case managers, a centre coordinator, an administration officer, a Kitchen Supervisor and volunteers. Show less

Accountable to the General Manager for the day to day operations and effective management of the company. Responsible for the recruitment, leading and inspiring a team of 5 office staff, 30 drivers and over 70 volunteers. Managing and building the NDIS Portfolio. Risk Management and overseeing the safety of our customers with ensuring our 200-300 trips per day run smoothly. Acting General Manager during annual leave. Selected Accomplishments• Review of the social outings program, to… Show more Accountable to the General Manager for the day to day operations and effective management of the company. Responsible for the recruitment, leading and inspiring a team of 5 office staff, 30 drivers and over 70 volunteers. Managing and building the NDIS Portfolio. Risk Management and overseeing the safety of our customers with ensuring our 200-300 trips per day run smoothly. Acting General Manager during annual leave. Selected Accomplishments• Review of the social outings program, to offer a wider range of options for our customers to connect with their community.• Building on from the existing National Disability Insurance Scheme (NDIS), leading to increasing trip numbers and over $450,000 increased revenue per annum.• Working alongside the General Manager to restructure the service to a centre of excellence in customer service. Show less

Case Management in Community Care of Home Care Packages

To assist in the provision of the Service Delivery of a high standard of care to clients through a wide range of programs