David Moss Email & Phone Number

Minneapolis, Mn, Us

Desktop Support, Network Issues and Troubleshooting, Break/Fix, Hardware and Software Systems, Advanced Customer Service, Active Directory and Group Policy, Support for Mobile Computing, Effective Communication, Critical Escalations, Support 3m and ParTac Wireless Drive through products XT-1 & G5, Managed ReadyCredit cards and provided support, ie reversing fees debit and crediting funds when an error occurred. Desktop support and Focus support for MRC, Provided Support for a Danaher subsidiary & Violin Memory, Symphony Summit, SCO Family of Services, Bic Graphic,

Served as primary support for Configuration Technician. Configured POS machines and peripherals according to specifications and reported issues with equipment where appropriate. Set up and packed equipment for shipment. Maintained a clean and safe work area work area for floor. Managed cables and networking. Was accountable for receiving, staging, and tracking of IT equipment and tools.

Greet and direct customers. Process transactions by cash, check, credit card, or automatic debit. Contribute to the merchandising and inventory standards in the store. Adhere to location-specific cleaning and maintenance checklists. Maintain a work environment focused on safety and incident prevention. Balance cash drawers at the beginning and end of shifts. Strictly follow policy & procedure related to Alcohol, Tobacco, and Lottery sales. Stock, organize, and ensure proper pricing and signing on all merchandise and supplies.

Maintained and updated filing, inventory, mailing, and database systems, manually and using a computer. Reviewed files, records, and other documents to obtain information to respond to requests. Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and take orders. Computed, recorded, and proofread data and other information, such as records or reports. Operated office machines, such as photocopiers and scanners, fax machines, voice mail systems, and personal computers. Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.