David Muraca Email & Phone Number

Port Richey, Florida. USA

Provide complex issue resolution to Group Administrators, Brokers and UHG Health Plan associates including but not limited to Eligibility, Claims, Benefits, Billing and Appeals requests. Coordinate with clients and business partners within the Gulf states and Northeast region to facilitate rapid turnaround on all queries. Serve as main point of contact for.

Port Richey, Florida, United States

Excellent Call center associate processing Individual, Small, and Large Group requests for Eligibility, Medical, Dental, Vision, and Life Benefits service questions. Web Support Services helpdesk assistance and Reporting. Cross trained In Claims and Benefits as well as Optum Financial Services which processes HRA, HSA, FSA, and Financial Investment.

Seffner, Florida, United States

• Maintain sales through store customer service as well as required telemarketing calls to customers and references to add new accounts and increase products rented out.
• Delivery of rented product as well as retrieval of product no longer needed or from delinquent accounts.
• Maintain company equipment including vehicles and refurbish returned merchandise to be ‘Rent Ready’ in a timely manner.

Oak Ridge, Tennessee, United States

• Order and maintain dairy inventory product level to facilitate excellent customer service.
• Delegate necessary Job functions to employees as need.

Pittsburgh, Pennsylvania, United States

• Maintaining of office equipment including IBM Pc’s and Ink Jet and Laser Printers and working with MS Office products such as Word, Excel, Power Point, and Access.
• Maintain account balance for company assets using Peachtree and/or QuickBooks software.
• Consultant for office purchases of PC products and accessories.

Cranberry Township, Pennsylvania, United States

• Utilize Reach and Lift trucks to stock and retrieve products for customer as well as propane powered Forklifts.
• Managed departments of Paint / Home Décor and Appliances / Kitchen Design to help achieve increased sales revenue.
• Assisted delivery team in transporting products to customers as well as setup of said products using 26ft diesel transport as well as flatbed with equipped forklift.

Pittsburgh, Pennsylvania, United States

• Maintained department standards and scheduling as Media, Appliances, Merchandising, and Inventory Senior / Supervisor respectively.
• Helped to create highly efficient teams in those respective departments.
• Receiving of daily shipments and verifying quantities and quality as well as daily returns to vendors and distribution centers.

Pittsburgh, Pennsylvania, United States

• Responsible for training all new employees to the Global Lockbox Area in all aspects of operations.
• Creating of original material to maintain daily classes to train current employees on new technology and daily operations utilizing Microsoft Office.

Pittsburgh, Pennsylvania, United States

• Assist supervisors in maintaining unit integrity as well as leading unit when supervisory staff is not available.
• Operate Oracle based system on a local area network of 30 + machines.
• Data Entry Specialist with average of 10k + keystrokes per hour. Numeric and Alpha Numeric.