David Murray Email and Phone Number
David Murray work email
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David Murray personal email
Group Operations (GO) is a strategic partner of the CBA Group dedicated to running, improving and transforming the processes that deliver products, services and productivity benefits to the CBA Group¡¦s customers. If you have taken out a home loan, opened a CommSec or savings account, used an ATM, applied for a credit card, made an international funds transfer, completed Productivity training, then you have interacted with some of the many aspects of Group Operations. Group Operations proudly services multiple brands within the CBA Group including, CommBank, Bankwest, Colonial First State, Aussie Home Loans, and Sovereign Insurance.Retail Credit Decisioning is a GO utility function that consists of almost 350 underwriters responsible for more than 3,500 specialised risk assessments per day for all retail lending products for the CBA Group. This includes : - Home Loans;- Credit Variations;- Personal Loans;- Personal Overdrafts;- Small Business Overdrafts; and - Credit Cards.Our underwriting teams are located nationally and together we focus on providing an efficient and high quality risk assessment in line with the Group Risk Framework and within the Risk Appetite Statement for the Group.Our vision is to be Number 1 in credit underwriting, though delivering quality decisions with efficiency, consistency and confidence within the Group Risk Framework.
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Finance SpecialistMurray Financial Jun 2024 - PresentSydney, New South Wales, Australia
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Senior Credit Manager - MortgagesMacquarie Group Jul 2021 - May 2024AustraliaDrive Third Party Credit decisions through developing clear guidelines and expectations to reduce turnaround times on end customer outcomes. -
Senior Manager Third Party Credit (Retail Sales)Commonwealth Bank Jan 2019 - Jan 2020Sydney, New South Wales, AustraliaDrive Third Party Credit decisions through developing clear guidelines and expectations to reduce turn around times on end customer outcomes. Responsibilities ● Workload management based on skillset and experience ● Coach and upskill team managers on credit policy changes and appetite ● Identify and report emerging risks whilst maintaining risk and compliance within teams ● Review and analyse data to formulate tailored coaching -
Senior Manager Home Buying Academy (Retail Sales)Commonwealth Bank May 2016 - Oct 2018Sydney, New South Wales, AustraliaDrive Home Lending results and business growth by developing lender capability through quality coaching, ensuring attainment of required accreditation and ongoing upskill. Responsibilities ● Workload management for Technical and Accreditation coaches including allocation of new lenders and monitoring completion of coaching program requirements ● Coach and upskill team members on lending technical knowledge and coaching skills● Maintain currency of all lending policies and procedures ● Identify and raise risk and compliance matters with team members ● Review and analyse data on compliance and productivity errors
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Team Leader Inbound Home Lending (Direct Channels)Commonwealth Bank Dec 2014 - Mar 2016Sydney, AustraliaResponsibilities ● Analysis, development, and implementation of home lending process improvements ● Coach and upskill team members on lending technical knowledge ● Identify and manage risk and compliance issues with team members ● Data analysis completed to set and manage targets (Sales and Service)
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Team Leader Inbound Phone Sales (Direct Channels)Commonwealth Bank Mar 2013 - Dec 2014Sydney, New South Wales, AustraliaResponsibilities ● Onboarding new to Bank team members ● Coaching and upskilling team members on techniques to maximise productivity ● Analyse data to set and manage targets (Sales and Service)
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Branch Manager (Retail Sales)Commonwealth Bank Mar 2011 - Mar 2013Sydney, AustraliaResponsibilities ● Branch revenue performance ● Coach and upskill team members on techniques to improve customer service and maximise productivity ● Data analysis to manage targets (Sales and Service)
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Home Lending Manager (Retail Sales)Commonwealth Bank Nov 2009 - Mar 2011Sydney, New South Wales, AustraliaResponsibilities ● Proactively build and manage the lending pipeline to achieve targets● Manage customers through the Home Buying process ● Deliver exceptional customer service via seamless end to end home loan process management ● Stakeholder management with internal and external stakeholders
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Team Leader Document Preparation Lending (Direct Channels)Amp Bank Limited Nov 2007 - Nov 2009Sydney, New South Wales, AustraliaResponsibilities ● Workload management for team members to maximise productivity ● Coach and develop team members in preparation for internal promotions ● Internal and external stakeholder management -
Home Lending Manager (Direct Channels)Amp Bank Limited Jun 2004 - Nov 2007Sydney, New South Wales, AustraliaResponsibilities ● Proactively build and manage the lending pipeline to achieve targets ● Internal and External stakeholder management ● Deliver exception customer service via seamless end to end Home loan process management
David Murray Skills
David Murray Education Details
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Pollack Learning AllianceCommunications Skills -
Customer Service Institute Of AustraliaCustomer Service Management
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Customer Service Institute Of AustraliaBusiness Frontline Management
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Pollack Learning AllianceCoaching
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Pollack Learning AllianceInfluence And Negotiation Skills
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Pollack Learning AllianceEffective Meetings
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Murray High School
Frequently Asked Questions about David Murray
What company does David Murray work for?
David Murray works for Murray Financial
What is David Murray's role at the current company?
David Murray's current role is Finance Specialist | Property | Business | Commercial | Vehicle.
What is David Murray's email address?
David Murray's email address is da****@****rie.com
What schools did David Murray attend?
David Murray attended Pollack Learning Alliance, Customer Service Institute Of Australia, Customer Service Institute Of Australia, Pollack Learning Alliance, Pollack Learning Alliance, Pollack Learning Alliance, Murray High School.
What skills is David Murray known for?
David Murray has skills like Credit, Commercial Banking, Credit Analysis, Credit Risk, Commercial Lending, Portfolio Management, Wealth Management, Financial Risk, Small Business Lending, Coaching, Team Leadership, Stakeholder Management.
Not the David Murray you were looking for?
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2optusnet.com.au, crossmark.com.au -
2centauri.com.au, anz.com -
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David Murray
Adelaide, Sa -
David Murray
Executive Manager Australasia At Lhr Marine Australia & Lhr Marine Singapore Pte LtdGreater Perth Area1lhrmarine.com2 +614135XXXXX
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