The core of my success in building and leading profitable businesses is anticipating and adapting to challenges and changes. As COO of a telemarketing company with four call centers in two US states, the Do Not Call List laws made it difficult to remain in compliance without losing significant revenue. I found a way to generate new leads and keep sales steady with no regulatory violations. This effort led to broadening the scope of the call centers while experiencing no increase in operating costs.I have a passion to succeed that is transferrable to any business environment. I excel in recruiting, training and managing best-in-class teams that are customer-focused and results-driven.My key strengths include:• Resilience• Problem solving• Listening well• Collaborating• Multitasking• Making good decisions• Managing time• Being socially perceptive• Planning and coordination• Oral and written communication• Budgeting and financial control• Analyzing and prioritizing• Being creative• Adapting quickly• Delegating
Listed skills include Business Strategy, Microsoft Office, Management, Business Development, and 9 others.