David Nelson Email & Phone Number

Livonia, Mi, Us

• Was part of team that designed and implemented our first run automation and CI/CD stack. • Managed Chef jobs for implementing and maintaining operational standards for a variety of platforms and server functions. Also Maintained and utilized Chef for software distribution following the Jenkins build process • Maintained and utilized BitBucket git platform as part of our infrastructure as code and CI/CD initiatives • Maintained and utilized Jenkins as part of our CI/CD automated build pipeline • Utilized Terraform to automate the building of VM’s with required services/software on the Oracle Cloud platform • Utilized Docker and Kubernetes to build proof of concept containers for our software services demonstrating portability and reliability enhancements • Built and configured our Elastic and Kibana solutions • Configured and utilized Rundeck to enable support staff to more efficiently manage systems without administrative login • Assisted in building Azure infrastructure for use by our Australian customers • Led support team in building and maintaining our internal legacy hosting platform for end customer services. • Was primary specialist/consultant for customer on premise solutions including infrastructure design, implementation, database management, software install and upgrade • Designed both hosted and on premise Business Objects solutions. • Attained role of primary support/SME of Business Objects and our unique implementation thereof • Implemented and managed Nginx load balancer configuration • Implemented and managed Nagios/Check_mk implementation • Assisted in design and implementation of our OpsGenie alerting system and it's interaction with Nagios, New Relic, and Dynatrace • Assisted in configuring OpenVPN for our various global datacenters • Extensive for BASH shell scripting. • Extensive experience with Oracle, MSSQL, troubleshooting and diagnostics

Detroit, Mi, Us

• Documented and trained users on new software and processes.• Developed workflows to utilize new software in an efficient manner.• Resolved client PC issues as well as application issues, application testing, and new hardware rollout.• Provided support for technologists and radiologists with any software or hardware difficulty they might encounter.• Supported Dell Optiplex PC’s and Precision workstations. Including software installs and hardware diagnosis and repair.

Southfield, Michigan, Us

• Administered UNIX workstations and UNIX infrastructure. This included NIS management, jumpstart management, all LINUX infrastructure development and management. • Installed, maintained and monitored FlexLM licenses and redundant servers including monitoring license usage to ensure efficient license management.• Responsible for Bourne shell and C shell scripting to perform system automation and configuration. • Integrated legacy UNIX workstations to Active Directory through the Centrify Direct Control product.• Designed and trained team on system architecture documents and administrative process documents. • Coordinated with Denso Japan and various North American manufacturing plants to develop shared solutions to consolidate redundant servers.• Demonstrated excellent technical ability to innovate new solutions • Designed built and administered WINDOWS XP-64 CAD engineering workstations designed to support several manufacturer requirements on a single hardware device.• Hardware specification and purchasing, network storage design and implementation, specialized deployment system design, and administrative scripting.• Designed, developed, and implemented WINDOWS multi-boot solution to integrate 7 manufacturer environments onto one PC to save hardware costs.• Specified and purchased over 100 WINDOWS workstations to replace nearly all CAD workstations. All machines performed above expectation far under budget.• Developed a suite of administrative scripts to maintain the necessarily complex multi-boot environment so software upgrades and updates could be deployed quickly without undue administrative overhead. Otherwise this would have offset the obtained hardware savings.• Acted as project manager from designing the project proposal through project closure for 4 separate successful projects.• Managed Active Directory server to maintain and manage the Engineering workstations. This included OU design, GPO management, and software deployment.

Detroit, Michigan, Us

• Responsible support administration which involved troubleshooting hardware, resolving software issues, routine maintenance and upkeep of UNIX systems and infrastructure. • Responsible for troubleshooting UNIX OS, Ideas, Catia, PDGS, Printing, Networking, Account maintenance, Account management, Backup configuration and maintenance, System updates and routine maintenance.• Administered Dell PC workstations. As such I was responsible in administering WINDOWS XP operating systems, MS office applications, Engineering applications, and Dell hardware.• Created, administered and maintained administrator communication web site using a perl based message board for the purpose of enhancing communication and improving problem solving capabilities.• Acted as primary support person for the critical Engineering (LMS CADA-X and Virtual Lab) applications which included installing, configuring, and maintaining the application, the server on which it runs, as well as the license server (Flexlm) for the application. • Provided assistance with the training program for rotation employees. This involved creating documentation materials for the classes as well as providing the training to the employees.• Selected to work on special projects such as, assisting with DHCP migration.• Supported printer installations and connectivity to the UNIX networks.

Bachelor Of Arts (Ba), Political Science And Government

Political Science And Government