A family company delivering:-* Programme Management* Project Management* PRINCE* MSP*Agile/SCRUM* Process Review* Change Management* Systems Specification, Review and Implementation* General Accountancy* Project Accounting* Financial services sector accountancyCompany engagements have included:** Digital IT projects and relationship management with client for LGSS Digital IT ** IT Project Management to identify issues with an ERP implementation** IT Service Management and Operations Management for Local Government Shared Services (LGSS) in respect of Northamptonshire County Council and Northampton Borough Council (See Projects)** Project Management for Local Government Shared Services (LGSS) in respect of Northamptonshire County Council and Norwich City Council and an outline assessment of EDRMS at Northampton Borough Council (See Projects)** Financial Accounting and Analysis, Barclaycard** Project Management and Business Analysis, Housing Directorate, Northampton Borough Council (See Projects Below)

Member of the Bedford Funraising Committee for Macmillan Cancer Support.Assisting with generating fundraising ideas, delivery of events and administration.

General project management, acting as support and providing guidance to business areas including Business Case creation and maintenance, Project Initiation Document creation, Benefits Analysis, Stakeholder Engagement, Project Planning, Resource Planning and Control, Reporting and Board Management.Delivering and/or supervising the review of business processes and change management through workshops, one-to-ones and management techniques.Contributed to the business transformation agenda and efficiency savings.Programme Management of the Enterprise Content Management system (ECM including document and records management together with enterprise workflow - Opentext Content Server/Livelink).Defining the requirements and deliverables for the Electronic Social Care Record.Contributing to and influencing the development of the Information Management strategy and delivery across the council.Contributing to and influencing the debate on systems infrastructure requirements for the council.Project Management of Local Transparency delivery.Project Managemement of Customer Relationship Management from conceptual ideas through to commencing system implementation. Assisting Customer Services with a review of processes and understanding the links between systems and processes.

Project and Programme Management across Mid and South Beds in multiple disciplines dealing with internal and external stakeholders at all levels.Improvement to the content and technical aspects of the Mid Beds Internet site, including additional transactional capabilities. Partnership working with South Beds to create a new Internet Site for them from the Mid Beds infrastructure. Websites were numbers 1 and 2 for accessibility on Sitemorse.Development of a high quality intranet site linked with other internal systems to provide a wide range of information and intelligence.Completed the roll out of EDRMS (Opentext/Hummingbird R/KYV) across Mid Beds; shaping the framework for Knowledge Management within the council. Partnership working with South Beds to provide them with access to the system and store planning documents within the Mid Beds infrastructure and publish them onto their website.Development of the GIS strategy and function at Mid Beds with a new internet/intranet GIS sites.Partnership working with South Beds and a member of the IT Management Team.Managing new ICT developments at Mid Beds.A member of the IT implementation team for the creation of Central Bedfordshire Council.

Reviewing processes and practices in association with the deployment and better use of technology across the whole council, engaging with Members and staff at all levels. Undertaking workshops and one-to-one interviews to determine 'As Is' and 'To Be' processes. GAP analysis, requirements definitions, agreement of processes/structures with senior management and implementation/management of change within departments.Matrix management of internal and external resources.Ensuring the Council had a Customer Services focus.Specific IT support and assisting with redevelopment of procedures in Development Control, Building Control and Environmental Services functions. Implementation of Plantech (Idox) LLPG/Planning/Building Control system.Expansion in the use of the Internet and Intranet to aid internal and external communications and provision of transactional services involving significant internal and external communications and co-ordination of corporate resources; IEG attained 99.7% compliance. Information Management issues including procurement and deployment of EDRMS (Valid/Hummingbird R/KYV) to deliver better management of unstructured information and provision of public information via the council's website.Member of a team implementing the Agresso Financial Management System to replace an existing product.

Management of 32 staff delivering services to external and internal customers including: Corporate Debt Recovery (Council Tax, Business Rates, Sundry Debtors, Mortgages), Business Rate Administration, Income Processing and Cashiers, Internal Controls, Document and Records Management, Project and Change Control.Top 10 nationally for Council Tax and Business Rate collection.Managed a sucessful Voluntary Competitive Tendering bid and acted as contract manager. Later management of the transition back into the Mid Beds establishment once VCT/CCT ended. Reduced cost and improved process effectiveness through change management principles, strong project management and making the most of technology. Engineered a wide ranging training programme for staff. Key member of a team implementing a new Financial Management System (GL, Purchasing, Debtors) from Cedar.

Final implementation, management and development of Community Charge billing and collection functions. Developed a team of 25 staff, management of a significant budget in District Council terms.IT system specification, development and testing with supplier. Significant liaison with other local authorities. Highest level of collection achieved within Bedfordshire. Member of the Council Tax implementation team with specific responsibilities for implementation of the new IT system and collection/enforcement processes.

Senior member of the Community Charge (Poll Tax) implementation team. Responsibile for project planning, process creation, system implementation and training/education for staff.Sucessful completion of the IRRV professional qualification 1989.

Experience of all domestic and business rating issues. Became a key member of the team.Studied for Institute of Revenues, Rating and Valuation (RVA) professional qualification.