• Freelance consulting on hardware and software projects.• Gather requirements and analyze current technology state. • Recommend hardware and software upgrades staying within budget. • Advise on best practices to optimize spreadsheet capabilities and functionality leading to increased efficiency.

IBM z/OS Mainframe Practitioner course, Franklin Apprenticeships Jan 2023 - July 2023 Training on fundamentals, essential ideas, and the concepts for success in a z/OS Mainframe role. Acquired knowledge of mainframe hardware, operating systems and security in a z/OS environment. Foundational knowledge of VSAM, z/OS System Libraries, System Services, DB2 and more through hands on labs.Earned z/OS practitioner certification and several certificates and badges.• IBM z/OS Pre-Apprenticeship Certification• IBM z/OS Mainframe Practitioner• IBM z Xplore – Concepts and Advanced• Enterprise Design Thinking Practitioner• Agile Explorer• Introduction to System Programming on IBM Z• Introduction to z/OS Commands and Panels• Working in a Digital World: Professional Skills

Senior business systems analyst for a multi-national supply chain, facility solutions distribution corporation with a history of reliably leading projects to a successful on time completion with high quality results. Worked closely with executives, management, and department leaders to identify project goals, scope and viability. • Collaborate with cross-functional teams to plan and prioritize deliverables, write requirements/Stories, and coordinate implementation rollout of application upgrades for large critical business initiatives and small quick win enhancements. • Work with managers and subject matter experts to identify needs, determine justifications, and prioritize backlogs for work requests • Facilitate requirement gathering meetings to gain full understanding of business/user expectations and extract hidden details. Apply creative thinking and business, technical knowledge to design innovative solutions using agile methods.• Coordinate with IT departments to plan work efforts, timelines, and availability. Discuss business requirements to reveal potential technical obstacles and create user stories.• Identify, analyze, and document current/future state business processes.• Collaborate with quality assurance team to manage, write and execute project test plans including test scripts, user acceptance testing, and regression tests.• Led project meetings and standups. Responsible for overall project health, clearing impediments and keeping project/task completion on schedule.• Managed project to automate manual repair entry system resulting in 90% increase in information accuracy and traceability of warranty data together with repair history details.• Increased supply chain efficiency by implementing an application allowing for fast retrieval of raw data to analyze, plan, prioritize and resolve delivery problems resulting in higher customer satisfaction.

• Led design and development of core business initiatives across functional departments using agile principles including logistics, supply-chain, order processing, invoicing, and purchasing.• Member of merger migration team to identify process and system gaps. Planned, prioritized, and designed modifications to integrate needs of each company into existing systems.• Improved warehouse logistics by implementing automated inventory control system, increasing material availability, organization, efficiency, and reducing necessity for frequent physical counts.• Collected 100% of the over 20% uncollected product rebate dollars by integrating product vendor and customer rebate contract data into cost/price online and batch calculation processes. Created daily reports/files to expedite rebate collection.• Led project that significantly increased profits, accuracy, visibility, and reduced user touch points by dynamically applying all changes affecting price and cost to related products and invoices. Redesigned cost and price rules and interfaces to improve all aspects of process flow, accuracy, and center alignment of application integrations.• Developed several web services to provide critical and otherwise unavailable data access to business applications for required functionality.• Implemented SOX compliance applications and reports.

• Integrated customer credit card validation and credit approval into order entry system.• Developed processes to manage customer owned inventory and integrate into sales order flow, providing flexibility for shipping and invoicing dependent on customer needs.• Implemented hands free sales order processing. Worked closely with customer service management to define rules to allow sales orders to be released to warehouse, shipped, and invoiced without customer service interaction.

Senior Systems Analyst for an international fiber optic cable manufacturer. Led and developed projects for diverse suite of fiber optic cable products increasing organizational efficiency and significantly improving customer satisfaction. • Led, developed, and implemented fully integrated SKU assignment, scheduling, and production quality control system thereby ensuring 100% industry standard ISO/COC compliance and product reliability using COBOL, JCL, HP Image and Powerhouse. • Directed HP3000 Cobol project that reduced quality inspection time by up to 80% by utilizing quality sampling of finished goods. • Implemented Cognos Business Intelligence trend analysis tools for all management levels.• Developed manufacturing process controls together with reports for ISO9000, ISO9001 and TL9000 compliance.