David Northup Email & Phone Number

Louisville, Kentucky, United States

Responsible for driving sales and revenue growth through effective management of the sales pipeline, strong client relationships, and strategic sales initiatives.

Louisville, Kentucky, United States

• Entrepreneur, Founder, CEO and Wellness Consultant and Health CoachBusiness Startup
• Developed business plan and successfully pursued loans to fund business
• Planned and executed facility plan, including build-out, furniture, medical equipment, and décor
• Determined staffing needs and then hired, trained, and managed all staff, including receptionist, Wellness Coaches, phlebotomist, and medical providers
• Developed all business processes, including purchasing, marketing, finance, accounts payable, accounts receivable, facilities management, and HR
• Developed all processes for client management, including client intake procedures, sales, scheduling, and record keeping, follow up, and referral coordination

Louisville, Kentucky, United States

• In 2008 was asked to assume a newly created role to help increase efficiency, accuracy of process, and enhance customer service both internally and externally with the Spending Account Management team
• Worked with internal and external partners to find solutions to make the Spending Accounts system work seemlessly
• Identified gaps and developed new processes that increased debit card substantiation by 75 percent
• Managed and deployed resources to improve efficiency and customer satisfaction
• Throughout my tenure was the internal SHPS representative to the Executive team

Louisville, Kentucky, United States

• Promoted to Spending Accounts Product Specialist in October 2005
• Worked with Operations and Finance to do a detailed cost analysis of SHPS products and services
• Developed pricing model and process used to determine pricing for all deals at SHPS
• Developed template for client information database used by entire company
• Created numerous sales presentations used by national sales team
• Acted as Spending Accounts subject matter expert for sales presentations across the country

Louisville, Kentucky, United States

• Managed relationship with national clients
• Developed process from scratch for managing one of the first HSA programs in the country
• Helped create interface between the customer service departments of a health care organization and a financial institution
• Developed presentations to introduce existing customers to debit cards for Spending Accounts.

Louisville, Kentucky, United States

• Participated in the development of Humana’s cutting-edge “Consumer-centric” products and services.
• Acted as a liason between product development and sales teams.
• Helped explain and present new Humana products and services to both internal and external customers.
• Functioned as the Subject Matter Expert for Humana’s clinical programs.
• Created numerous sales presentations currently used by sales throughout the country.
• Created and coordinated year-long training plan for Humana Medical Directors.

Louisville, Kentucky, United States

• Promoted to Senior Consultant in August 2002
• Developed the business process for a large managed care client that reconciles non-paid as billed transactions for the company’s largest customers and handles over 20 million transactions a year
• Acted as Subject Matter Expert to the systems and end-to-end testing teams for the reconciliation system mentioned above.
• Facilitated daily sessions to gather and interpret information needed to develop end-state processes for Finance systems
• Developed a detailed competitive analysis and Gap Analysis to aid in a large university cancer center’s drive to become a National Cancer Institute designated Comprehensive Cancer Center

Houston/Dallas, TX

• The Associate Program consists of classroom sessions conducted by internal and external professionals, case study applications, and rotational assignments. Completed lengthy rotations in the following areas:
• Capital Markets/Fiduciary Services - coordinated all project timelines for the 20-person team implementing a first-of-its-kind $300 million securitized commercial loan portfolio
• Real Estate Investment Banking - Completed exhaustive financial analyses of clients' current conditions in addition to possible future needs and opportunities
• Asset Based Lending - Analyzed the quality of clients' assets to determine appropriate borrowing bases
• Oil and Gas - Megers and Acquisitions - Developed client presentations and pitch books showing the combined company valuations for several purchasing groups

Chicago, Illinois, United States

• Managed Regional Sales Center (RSC); increased store sales from $800,000 in 1994 to $1.2 million in 1996. Won national sales contest in 1995 and always finished in top five nationally. Led the nation in new accounts.
• Created job procedures template which was dopted as the national standard for all RSCs in 1997
• Traveled to other midwestern cities to help train new counterparts in store management and operations. Also covered territories for outside sales personnel when they were on vacation

Cincinnati, Ohio, United States

• Sold Kirby Vacuums door to door
• Named top new Sales Dealer in first year
• As a Field Counselor, supervised and trained new Independent Dealers to sell Kirby products; designed instructional presentations and materials used in seminars periodically given as part of ongoing sales training

Master Of Business Administration - Mba, Accounting And Finance

Ba, Economics And Creative Writing