David Nowakowski Email and Phone Number

• Currently managing day to day benefit administration of multiple client accounts• Managing new COVID19 legislation changes including American Rescue Plan Act• Lead weekly Client status calls• Conducted and implemented several successful Annual Enrollments• Created and presented multiple AE DeBriefs• Transitioned two successful UPoint (benefit website) project conversions• Progressed quickly to became Client Lead on multiple accounts• Worked on several ACA and AE projects• Project Lead for multiple process improvement plans• COBRA / Direct Bill Conversion Project Lead• Create, process, test and confirm system issue tickets• Created varies custom reports for projects• Participated in numerous key projects including Customer Effort Reduction and First Call Resolution• Analyzed issue trackers to determine a solution for the future• Research and solve multiple benefit issues on a daily basis• Created several SOP manuals for company and client use• Conduct audits for data integrity• Managed and trained offshore Benefits Operations Administrators• Tested and trained on multiple systems

• Formed focus groups and action plans as a result of employee survey• H.R. responsibilities in the northeast region at 3 different locations• Human Resources point of contact and liaison for Northeast Region• End to end talent acquisition to fill an urgent hiring need because of new business in three different sites• Played a major role in hiring 100 applicants in a year’s time• Created a recruiting and retention plan• Analyzed applicant statistics to determine issues in the hiring process• Created a data analysis to form a recruiting and on-boarding strategy• Coordinate employee events• Train new hires on Medline Training Academy courses• Administered testing for applicants• Conducted review and pay scale study• Project Lead for Training Grant Award• Employee relations issues • Positive employee relations• Created innovated employee engagement ideas• Conducted investigations

• Reviewed and administered benefits• COBRA, LOA, Workers Compensation, including annual audits• Initiated proactive communications and employee presentations for 401K, benefits open enrollment• End to end talent acquisition- source, recruit, interview and hire management and non-exempt staff• Hired to set up and establish HR presence • Weekly payroll processing for 100+ employees• Reviewed, retooled and created policies and procedures • Coordinated employee events and created the Employee Advisory Committee• Created, trained and led annual employee performance review process • Made huge ER inroads to improve morale and increase retention• Journal entries and commissions calculations• Strategy planning• Initiated, implemented and maintained HRIS system • Member of Compensation Committee

Human Resources Generalist, (2008 – 2013) • HR presentations for Workplace Violence, Drug & Alcohol, Annual Enrollment and Wellness • Forecasted annual benefits budget• Wellness Champion for the plant• Recruited and interviewed for multiple plants • Concurrent HR Generalist positions: alternate weeks spent in Baltimore to support 350 employees, and traveled to Corporate headquarters to support CT, TX and TN location employees• Multiple location training of HR Generalists throughout the company • Human Resources point of contact and liaison for 4 major work locations• Change management during the company’s merger and acquisition processes• Led committee member in the selection process of Educational Assistance vendor• Determined proper GL accounts and cost centers for budgeting adjustments, changes and edits Sr. Human Resources Representative, (2004-2008) • Administered HRIS, Benefits, Time and Attendance, Payroll and Purchasing/Billing systems• New hire orientation and onboarding• Committee project leader to upgrade the time and attendance system• Managed the Summer Internship Program • Contributing committee member of Corporate initiative teams:o Succession Planning Teamo Manufacture Support teamo Project Pedroo Project Vie Corporate Team (standardized processes among multiple sites)• Special events coordination• Outreach Coordinator • Tracked and maintained associates’ job movements according to Collective Bargaining AgreementBenefits Specialist, (2001-2004)• Administered Health & Welfare and 401K benefits for 650 associates• Point of contact and liaison for Benefits Consulting firms • Short Term Disability, Long Term Disability, FMLA, Workers Compensation • Processed over 100 retirements