Quality & New Projects Responsible• Highly management activities coordinating following direct report roles: o Quality Engineers (1) o New Project Engineer (1)o Quality System Coordinator (1)o Assistants (1) o Subsequent roles: Quality Auditors (13) • Implementation of the escalation level using the TIER methodology and applying the Fast response to issues that require immediate attention.• Coordinate systemic action plans in order to keep the performance of external and internal quality into expectations. • Development & Assure that ISO / TS 16949 requirements• High level executive summaries presented to staff and corporate members. • Responsible to fulfill customer requirements claims, PPM´s• High experience in problem solving methodologies such as: 8D´s, 5Whys, ishikawa• Work with the other staff members on the QCDP metrics (Quality, Cost, Delivery, and People) monitoring the accomplishment of the action item plans. • Administration and support to the internal and external quality.• Administration and support to the New business area• Administration and support to the Quality system • Internal Audits• Elaboration and review Work instructions and documentation to the quality system • Assignation and work-loads distribution for the both areasContributions to the Position: Creation and implementation of quality system to IATF 16949 certification.

Direct communication with the customers to follow the quality issues, certification activities and corrective actions.• Problem Solving, Identify and resolve problems in a timely manner; Gathering and analyzing information.• Multidisciplinary Team Member, mostly Facilitating and promoting use of appropriate problem solving techniques for effective root cause analysis and successful corrective action.• PFMEA, Control Plan & Flow diagrams elaboration.• 8D Report Elaboration.• PDCA Matrix elaboration to ensure the corrective actions for customer claims to be implemented.• Technical Knowledge of Plastic Injection.• Customer liaison• Customer portals administration.• Initial characterization (Defect analysis).• Component drawing interpretation.• Quality Engineers coordinator, projects/customer claims assignation and work-loads distribution.• OEM Experience: Solving Quality Issues on FCA STAP - FCA Toluca – GM Contributions to the Position: Creation and implementation of Efficiency and Effectiveness charts to the Customer service area for IATF certification, 8D new format creation reducing the documentation time.

Sorting activities coordination, 3D elaboration and support to CQE activities• Third party coordinator• RMA Elaboration• Visual AID Elaboration to Customer• Quality alert elaboration.• Quality Reports management (Customer claims-Quality External Cost).• Non-Conformance Product Containment.• Administration and invoice processing by external sort activities.• Component drawing interpretation.• Defect Analysis.• Presentations Elaboration to Dispute Quality Issues.Contributions to the Position: Creation of Quality cost analysis file to Staff meeting.

Quality audits, Quality supervisor support • Completes production plan by scheduling and assigning personnel.• Support to Quality Supervisor• Quality Internal Reports management.• Internal non-conformances capture and administration• Visual AID elaboration to internal non/conformances• Quality documents elaboration and updated.• Quality Documents Audit.Contributions to the Position: Audit format modification to optimize the results analysis.