David Ogg

David Ogg Email and Phone Number

Driving teams to excel and develop careers in customer service, treating them how I would any customer. By putting them first! @ DXC Technology
virginia, united states
David Ogg's Location
Wallsend, England, United Kingdom, United Kingdom
About David Ogg

As a leader, I embody a positive and diligent approach, underpinned by a track record of effective people management. My leadership style is characterised by exceptional communication skills and a keen understanding of interpersonal dynamics. I have a proven ability to meet targets and deliver tangible results, driven by a commitment to excellence in all endeavours.Key Qualities and Values: Innovation and responsiveness are at the core of my leadership ethos. I thrive on identifying opportunities for product enhancement and staying attuned to market trends. Equipped with a comprehensive understanding of our products, I excel in providing customers with knowledgeable guidance, fostering trust and loyalty.Passion for People and Service Excellence: My passion for people is evident in my dedication to enhancing the working environment for both staff and customers. I continually seek innovative ways to elevate service standards and cultivate a supportive atmosphere that benefits all stakeholders. Whether it's nurturing professional relationships or fostering a collaborative team spirit, I prioritise the well-being and success of those around me.Adaptability and Resilience: In the face of challenges, I remain flexible and resilient, adept at navigating complex situations with composure and focus. My ability to adapt quickly ensures that I can effectively lead through uncertainty, inspiring confidence and maintaining momentum towards our goals.Collaborative and Outward-Focused: I thrive in both independent and team settings, valuing collaboration and collective problem-solving. My outgoing nature and friendly disposition foster an environment of trust and camaraderie, encouraging open communication and mutual support. Whether under pressure or in calmer waters, I embrace challenges with enthusiasm and a solutions-oriented mindset.

David Ogg's Current Company Details
DXC Technology

Dxc Technology

View
Driving teams to excel and develop careers in customer service, treating them how I would any customer. By putting them first!
virginia, united states
Website:
dxc.technology
Employees:
83579
David Ogg Work Experience Details
  • Dxc Technology
    Customer Service Team Supervisor
    Dxc Technology Jul 2024 - Present
  • Concentrix
    Team Leader
    Concentrix Nov 2020 - Mar 2024
    Newcastle Upon Tyne, England, United Kingdom
    I have led teams entrusted with delivering exceptional customer service, technical support, and fraud prevention measures. Leveraging my expertise in managing key performance indicators (KPIs) such as AHT, CSAT, NPS, productivity, absence, and attendance, I have consistently elevated team performance and exceeded customer expectations. Through targeted coaching, performance enhancement initiatives, and a relentless focus on customer-centricity, I have transformed underperforming teams into high-performing units that consistently deliver superior service and drive positive customer experiences.
  • Concentrix
    Team Leader Trainee
    Concentrix Aug 2018 - Nov 2020
    Newcastle Upon Tyne, England, United Kingdom
    · Team performance management· Absence management· Coaching and support· Supporting with deliverables and KPI’s at a team level
  • Concentrix
    Senior Team Mate
    Concentrix Oct 2016 - Aug 2018
    Responsibilities included:· 1st level complaint escalation· Handling and resolving complex cases· Supporting advisors with in the moment queries· Low level performance management and support
  • Concentrix
    Customer Service Advisor
    Concentrix Aug 2013 - Oct 2016
    Newcastle Upon Tyne, England, United Kingdom
    Responsibilities included:· Taking inbound calls and resolving customer issues· Disputes and Claims Management· Ensuring data protection and security is maintained· Updating customer details and financials
  • Iceland Foods
    Retail Cashier
    Iceland Foods Jun 2010 - Aug 2013
    Washington, England, United Kingdom
    Responsibilities included:· Till Service· Replenishing and monitoring stock levels· Cashing Up Store· Ensuring safe handling and securing of monies before close

Frequently Asked Questions about David Ogg

What company does David Ogg work for?

David Ogg works for Dxc Technology

What is David Ogg's role at the current company?

David Ogg's current role is Driving teams to excel and develop careers in customer service, treating them how I would any customer. By putting them first!.

Who are David Ogg's colleagues?

David Ogg's colleagues are Kamran Asghar, Shivangini Aggarwal, Josi Ferreira, Khaled Lahyane, Akhilesh Kumar, Geert Vekeman, Veronique Debuf.

Not the David Ogg you were looking for?

  • David Ogg

    Performance Sportswear Research And Development | Vorteq Sports
    Silverstone
    1
    hotmail.com
  • David Ogg

    Technical Services Officer
    Greater Aberdeen Area
    1
    firstgroup.com

    1 +447595XXXXXX

  • David Ogg

    Managing Director - Mayfair Security Ltd
    Chelmsford
  • David Ogg

    Worldwide Sustainable Palm Oil Training Courses ✅Checkmark Training Is The Trading Name For David Ogg And Partners
    Allerston
    1
    checkmarktraining.com

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.