David O. Email & Phone Number

US

• In my role as a State IT Security Specialist, I’m responsible for identifying and resolving network access issues while implementing security policies that adhere to state and federal laws. I ensure the integrity of.
• Secured statewide LAN/WAN and telecommunications systems, reducing unauthorized access incidents and safeguarding sensitive information.
• Managed patching processes for servers and workstations, reviewed Patch Tuesday updates, and conducted vulnerability assessments to address critical risks.
• Monitored and analyzed statewide network traffic and security logs, enhancing threat detection accuracy and reducing false positives.
• Developed and enforced security policies, while conducting employee training programs to strengthen organizational defense against cyber threats.

Little Rock, Arkansas, US

• Assisted in data loss prevention by identifying, classifying, and monitoring sensitive information, including personal identifiable information (PII) and intellectual property (IP)
• Enforced the Insider Threat Program by monitoring for unusual activity and investigating deviations from expected behavior.
• Analyzed correlated incidents/events using SIEM solutions, providing oversight to prevent Information Security incidents.
• Assisted in the triage of security threats and supported the Cybersecurity Incident Response Plan (CIRP).
• Accurately documented all tickets, alarms, and work papers within Service Level Standards (SLS).
• Evaluated, tested, and documented security solutions, collaborating with internal security experts to protect sensitive information.

Jacksonville, FL, US

· Second-Level Support: Provided second-level support for production issues, resolving critical issues impacting internal and external clients.· Proactive Investigations: Conducted proactive investigations into known and unknown issues, leading to the discovery and resolution of system performance issues.· Client Support: Delivered Level 1 and Level 2.

Little Rock, AR, US

• As a Linen Assistant at a Children's Hospital, I play a crucial role in ensuring the hospital's cleanliness and efficiency by managing the linen supply process. My responsibilities include delivering clean linens to.
• Linen Delivery: Efficiently deliver clean linens to different hospital departments.
• Order Fulfillment: Take and fill linen orders from hospital staff promptly.
• Cart Management: Ensure all exchange carts are delivered to floors and soil carts are picked up and taken to the receiving dock.
• Inventory Consolidation: Consolidate soil carts if they are not full to maximize efficiency.
• Issue Reporting: Report any issues or concerns to the supervisor immediately.

Master Of Science - Ms, Cyber Security

Bachelor Of Science - Bs, Information Technology

Associate’S Degree, Computer Information Systems

Law Enforcement And Community Relations Law Enforcement And Community Relations