I lead and oversee compliance and safety programs to ensure adherence to all applicable laws, regulations, and company policies in the United States and Canada. I develop and implement compliance programs, policies, and procedures to mitigate risk and maintain regulatory compliance; conduct data analysis to identify compliance issues, assess risk, and recommend corrective actions; collaborate with cross-functional teams to drive compliance-related projects and initiatives; serve as the point of contact for regulatory agencies, responding to inquiries and facilitating audits; and manage a team of professionals to ensure the highest standards of compliance and performance.

• Subject matter expert for products sold within the US, focusing on products in the consumables, animal, textiles, and products under Federal Trade Commission jurisdiction.• Researching, analyzing, and synthesizing federal and state regulations.• Responsible for managing daily workload, ensuring timely handling of compliance escalations, recognizing and escalating risk and formulating action plan for response. • Review appeals for adherence to legal and regulatory requirements. • Data analysis of compliance impact through SQL queries • Find creative solutions and workarounds to mitigate and foresee impeding risk.• Work closely with corporate council and outside council drafting and managing compliance programs.

I investigated and negotiated complex injury claims and attorney represented injury claims. I was also the lead auto diminution of value negotiator for Washington State and managed our medical bill reduction program.

Personal Auto Bodily Injury ClaimsDiminution of Value Auto Claims

Personal Auto General Liability Claims