As an accomplished professional, I have developed a diverse background in program management, technical account management, software development, and operations. My approach to problem-solving is data-driven and collaborative, with experience in both fortune-500 companies and start-ups. I've been recognized for my ability to build trust and foster strong relationships with both cross functional teams and external customers.I have a long tenure at Amazon, where I have had the opportunity to apply my skills to leading high-visibility projects, developing, streamlining, and automating processes, cultivating effective cross-functional relationships, and providing data and insights to support critical business decisions. I'm passionate about learning and professional growth. I am a recent graduate of Amazon Technical Academy, a highly competitive internal Amazon software development training program, where I was trained by Amazon software development engineers in Java and developed real-world projects. After completion, I transitioned into a customer facing, front-end development role at Amazon.Overall, I am a results-driven and dedicated professional and I am passionate about utilizing my program and technical skills and experience to contribute to the growth and success of a dynamic organization.I invite you to contact me to connect and learn more about my experience!Key Skills:Program managementTechnical account managementGlobal project managementSoftware developmentProcess developmentChange managementProcess automationKey performance metricsOperations managementCustomer relationship managementCross-functional collaborationData-driven problem solvingAgile methodologySQLJavaPerlHTML/CSSAdditional Relevant Experience:Data Discover Engineer | Lighthouse Document Technologies | Seattle, WATechnical Account Manager | Cdigix, Inc. | Seattle, WAMigration Engineer (Contract position) | Tucows, Inc. | Toronto, ONCustomer Projects Engineer | Critical Path, Inc. | San Francisco, CATechnical Project Manager | Critical Path, Inc. | San Francisco, CA