David Palmer Email and Phone Number

Managing the end to end lifecycle of FI & NBFI set of products.Design and development of all aspects of commercial and operational performance of exisitng products and the decommisioning of products at the end of their lifecycle.Managing and measuring the operational performance of the FI & NBFI product set.Asses and manage customer requirements to build solutions to meet customers operational requirements.Design and develop new products meet customer needs and repsond to competiative threatsSetting the risk appettite and defining the policies and operational processes.Improving customer journeys for the products managed withing the FI & NBFI product set. define the sales framework for the prodcut set.Working with coverage and orignation teams to support and improve the P&L of the product set.Products supported CREST, LIPS, CLS, and clearing house services. Correspodent banking, Direct and Indirect banking solutions.

I act as a primary interface for RBS teams in relation to all products managed by my sector. Lead definition and delivery of holistic customer solutions and propositions, drawing together individual product propositions into a coherent set of needs based solutions and services Represents RBS externally and in bank-wide multi-product discussions and drives engagement across pillars in relation to non-personal customers.Contribute to the delivery of commercial propositions. Assist in drawing together individual product propositions into a coherent set of needs based solutions and services. Work with internal stakeholders across all parts of the Corporate and business Business Banking .Preparation for and participation in customer meetings. Assist in the preparation for speaking at conferences to represent the commercial product proposition. I contribute to bank-wide multi-product discussions and programmes Design and coordinate all customer insight and research work as it relates to Commercial productsmanage cross product campaigns on behalf of RBS. Design and implement all internal training in relation to products managed by the Commercial products team. Consistency in all internal and external product and marketing material in relation to products managed by the non-personal product CoE and manages the commercial components of the Product CatalogueWorks with the Partner & Agency Banking team to define and deliver International Proposition for non-personal customersManagement & SupervisionContribute to the management and identification of risks which exist in the business area, ensuring mechanisms are in place to identify, report, manage and mitigate risk within a defined Risk Appetite.

Solution SpecialistCovering payments, channels and integration with CRM and accounting solutions.SWIFT Consultant including Corporate Access, SWIFT Bureau, Alliance Lite 2,Sales consultant for host to host solutions and integration with client CRM, TMS or ERP solutions.

Lead sales consultant for 2 client money management solutions. Expanded the sales opportunities by acting as a bridge between product and sales to commercialise the solutions. Lead sales consultant for any new, large or complex sales opportunities.

Managing two client money management solutions including the product line life cycle from strategic planning to tactical activities. Specifying market requirements for current and future products, conducting market research supported by on-going visits to customers and non-customers. Analysing competitor offerings to ensure the products remain competitive from both a price and functionality basis. Developing and implementing a company-wide go-to-market plan, working with all departments to execute.

Pre sales consultant for a Euro pooling solution developed in association with a major European bank. Responsible for analysing requirements and presenting the capabilities to all stakeholders up to and including board level at target clients.

Analysing client requirements to deliver sales opportunities within a consultancy team

Building and delivering cash management courses for the whole Barclays UK sales force c 800 individuals

Installing complex on line banking solutions to corporate and business clients. Responsible for training and ensuring client utilisation of the solutions.