A highly experienced, results orientated, commercial manager with a wide range of business experience across retail, hospitality and leisure sectors with a great passion for delivering outstanding customer service and creating places to inspire guests.Formerly managed department stores with multi million pound turnovers with full P&L responsibility and then for the past fourteen years has played a leading role in transforming and managing commercial operations in a mixed occupier use environment, including all aspects of occupier relationships, place making,marketing strategy and business development.Highly skilled in building relationships and influencing stakeholders, developing and implementing strategies, analysing sales performance and recommending action plans, budget control, change management and coaching teams to achieve the corporate vision.