Eleanor Parker Email & Phone Number

Remote

- Provide maintenance and support services including participating in the resolution of issue tickets and change requests - Participate in integration, implementation, software updates, bug fixes, change requests and application support activities - Codes, tests and debugs applications programsOperate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the firm.- Manage the client relationship for ServiceMax and support new business development activities .

Jacksonville, Florida, United States

Selling phones, cellular services, tv, internet, and accessories.Keeping up with current promotions and providing the best customer service possible.Using salesforce to create and follow up on leads.

Monticello, Florida, United States

- Google cloud/Web server configuration and setup using Ubuntu and Linux OS.- Moodle LMS installation, configuration and setup.- LawnProSoftware CRM configuration, setup, data entry, customer training, and product demos

Monticello, Florida, United States

Trained with a Salesforce Technical Architect to learn the ins and outs of the salesforce platform, to improve my skills as an administrator, and to train my skills in apex programming.

Tallahassee, Florida, United States

Resolved customer inquiries, complaints, and issues while proactively using problem solving techniques to provide solutions.Increased customer satisfaction by reviewing orders before delivery to determine that they were complete and properly invoiced.Tracked and maintained records for mileage, fuel usage, and delivery information.

Salesforce Administration

Activities and Societies: Creating Reports and Dashboards, Importing and Exporting Data with Management tools, Duplicate Management.

Aa, General

Activities and Societies: General studies in math, science, history, and some information technology classes.