David Pask Email & Phone Number

Greater Minneapolis-St. Paul Area

Manage Customer Service Centers in Minneapolis, MN, Sioux Falls, SD, and Fargo, ND. Responsible for managing distribution of burial supplies throughout the upper Midwest. Responsibilities include all activities associated with business administration including but not limited to budgeting, private fleet operations, building infrastructure, personnel sourcing, recruiting, training, and performance management. Strategy deployment, continuous improvement, lean tools, project management, promoting sales/service synergy, customer relations, fiscal reporting, working across functions and departments to achieve aligned goals.

Minneapolis, Mn

Interacted daily with sales, customer service, and plant operations to deliver value and service to 1500 customers across multiple channels. Implemented new order to cash system with driver handhelds in August 2015. Additional focus on route inventory transactions and route settlement inventory processes. Managed 25% increase in customer volume with deliveries to Cub Foods and Costco. Hired and on-boarded 4 of 7 frontline supervisors and administrative support positions during this time.

Greater Minneapolis-St. Paul Area

Led the distribution oversight for all Kemps fluid dairy locations. Supported and drove initiative execution on a $100 MM budget. Oversaw the development and launch of new company-wide order to cash system with driver handhelds. Created and executed training and support documents for the new order to cash system. Shared best practices and key performance indicators by initiating a monthly operations review call with all locations.

Woodbury, Mn

Managed delivery of fluid milk products to 1600 customers in nine state geography. Maintained relationships with three union groups and 22 third party haulers. Implemented route accounting handhelds for improved customer billing and inventory accuracy. First manager in Midwest region to hire female delivery drivers (2). Received the 2012 Dean’s CEO award for initiative execution. Initiative savings totaled $500K on a 2012 budget of $8.7 MM.

St. Paul, Mn

Supervised daily picking and delivery operations to support direct store delivery to three state geography. Maintained a "Superior" food safety rating from the American Institute of Bakeries (AIB). Boosted company efficiency with technology upgrades such as Cadec driver DOT software. Voxware voice picking software increased cases picked per hour by 18%. Eliminated 6 positions when Fargo, ND distribution center was closed.

St. Paul, Mn

Completed a 2 year management trainee program prior to being offered this position. Supervised all inbound inventory and Direct Store Delivery (DSD) route optimization. Implemented Roadnet routing software that cut daily planning time by 75% and reduced delivery routes by 10% within 6 months.