• Responsible for proper filing of vendor invoices, business daily reports, cashier audits, and pharmacy records in accordance to HIPAA, as well as filing and abiding by weekly and monthly store maintenancereports.• Recruited, interviewed, trained, and hired front end and pharmacy personnel in accordance to standards Pertaining to Rite Aid and the Massachusetts Board of Pharmacy..• Consistently meet corporate standards for store advertising, deadlines and procedures, routinemaintenance and cleanliness, sales targets, and loss prevention.

● Managed over 35 direct reports performing every aspect of a quick service restaurant, from customer service to licensed food handling to maintenance and logistics.● Responsible for company payroll, daily cash flows, vendor relations, as well as employee training and scheduling.● Personally recruited, trained and coached over one hundred employees in my time with the company.● Continually responsible for the correct and proper opening of the store, and personally responsible for the ongoing maintenance of the equipment in the store.● Generated advertising accounts with several schools, news outlets, charities, and local businesses that focused on expanding the company's marketing efforts in return for company discounts.● Working 40 hours a week while enrolled in full time curriculum at Bridgewater State University.

-Communicated product pricing, promotions, and market initiatives to clients as well as potential clients-Responsible for creating brand visibility by building relationships with clientele and wholesalers through promotional events and several different marketing channels.

● Engaged in social media marketing and other marketing channels to promote several nightclubs in the Greater Boston Area.● Represented the PlusONE Nightlife brand through special events hosted in order to promote select venues as well as the company.

● Manage store staff, paperwork, attendance & punctuality. ● Perform cost controls, food management and assure adherence to industry standards.● Provide excellent customer service.● Handle all customer complaints regarding refunds, double billings, and accommodations ● Attend phone calls, conclude the nature of calls and assist callers to the appropriate department.● Train and mentor the new employees and help them develop skills to perform their tasks.● Manage the food ingredients from delivery area to storage, to work area and walk-in cooler.● Got awarded for increasing store sales by 30% annually by providing excellent customer service and excellent food quality.