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David Patten Email & Phone Number
Customer Success Manager
at
Underline
1 work email found
@paycor.com
1 phone found area 336
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Colorado Springs, Colorado, United States
Who is David Patten? Overview
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Quick answer
David Patten is listed as Customer Success Manager at Underline, based in Colorado Springs, Colorado, United States. AeroLeads shows a work email signal at paycor.com, phone signal with area code 336, and a matched LinkedIn profile for David Patten.
David Patten previously worked as Analyst - Receiving at Big R Stores and Manager - Client Support (SaaS) at Paycor. David Patten holds Bachelor'S Degree, Call Center Operations Management from Bellevue University.
Company email context
Email format at Underline
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{first_initial}{last}@paycor.com
86% confidence
AeroLeads found 1 current-domain work email signal for David Patten. Compare company email patterns before reaching out.
Profile bio
About David Patten
Manager of customer service with over 14 years of contact center experience. Previously managed Vendor Operations (BPO) as well as clearinghouse operations for both domestic and offshore teams. Maintains procedures and process flows while adhering to HIPPA and industry standard guidelines as it relates to claim processing through iEDI (Intelligent Electronic Data Interchange). Currently managing payroll support teams with a focus on coaching and developing.
Listed skills include Training, Leadership, Coaching, Customer Service, and 20 others.
Current workplace
David Patten's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
David Patten work experience
A career timeline built from the work history available for this profile.
Analyst - Receiving
Current- Maintain vendor relationships while also acting as an escalation point for escalated situations
- Implemented strategic changes and process improvements to improve efficiencies for moreaccurate receiving reports
- Create and deliver executive-level presentations for operational reviews, highlightingsuccesses and opportunities for improvement, driving strategic decision-making andperformance enhancement.
- Partner closely with Quality Assurance to train on specific processes to enhance teamcapabilities and customer service quality.
Jun 2024 - Present
Manager - Client Support (Saas)
- Lead a team of frontline associates responsible for the direct support of Paycor clients; Monitor and manage the daily, quarterly and annual processes for assigned team- Actively coach direct reports on continuing performance and career issues; identify training needs and develop plans to address them- Align workflow within the team to meet clients’.
Jan 2021 - Dec 2023
Senior Edi Manager - Customer Service
- Manage and be accountable for professional employees and/or supervisors- Coordinate and supervise daily/weekly/monthly activities of team members- Set priorities for the team to ensure task completion and performance goals are met- Coordinate work activities with other supervisors, managers, departments, etc.- Identify and resolve operational problems.
May 2018 - Jun 2020
Senior Analyst - Customer Service Operations Vendor Support
- Ensure partners adhere to Verizon contractual agreements. Perform audits around quality, IT, and secure workplace guidelines.- Constructing and presenting executive level presentations based on audit findings and center performance.- Work directly with partner leadership to help develop their supervisors to be able to coach to Verizon standards and meet.
Apr 2014 - Feb 2018
Customer Care Supervisor
- Managed daily activities of a group of Care representatives. Coached each representative to specific behaviors that are negatively impacting their stats, determining the root cause and the “why” behind why the behavior continues to happen. - Explaining the impact of negative stats to the business and formulating action plans to improve them. - Took.
Apr 2013 - Apr 2014
Analyst - Resource Management
- Intraday management for Customer Care, Data, and specialty groups throughout our call center, which require knowledge of all Resource Management policies/procedures ranging from time off, reporting, online representative goals, to service level and abandonment rate. - Responsible for auditing RM coordinators calls, EMS, and WFM request. Providing.
Aug 2010 - Apr 2014
Data Tech Coordinator
- In depth troubleshooting with Smartphone’s, PDAs, and Blackberries to provide a consistent customer experience. Configuring email setups for customers and testing the resolution. - Creating Remedy Tickets to get issues resolved with the NRB and following up with customers. Assist working in the Zone taking escalated calls for fellow agents. - Regularly.
Aug 2008 - Aug 2010
Customer Service Representative
- Handle inbound customer calls. - Consistently and accurately answer all customer inquiries regarding billing, equipment, and all other policies/procedures at Verizon Wireless while achieving first call resolution. - Troubleshooting with customers regarding any problems they may have with their equipment by utilizing One-Source, ACSS, E-Guide and other.
Nov 2007 - Aug 2008
2 education records
David Patten education
Bachelor'S Degree, Call Center Operations Management
Bellevue University
Associate Of Science (A.S.), Psychology
Volunteer State Community College
FAQ
Frequently asked questions about David Patten
Quick answers generated from the profile data available on this page.
What company does David Patten work for?
David Patten works for Underline.
What is David Patten's role at Underline?
David Patten is listed as Customer Success Manager at Underline.
What is David Patten's email address?
AeroLeads has found 1 work email signal at @paycor.com for David Patten at Underline.
What is David Patten's phone number?
AeroLeads has found 1 phone signal(s) with area code 336 for David Patten at Underline.
Where is David Patten based?
David Patten is based in Colorado Springs, Colorado, United States while working with Underline.
What companies has David Patten worked for?
David Patten has worked for Underline, Big R Stores, Paycor, Optum, and Verizon Wireless.
How can I contact David Patten?
You can use AeroLeads to view verified contact signals for David Patten at Underline, including work email, phone, and LinkedIn data when available.
What schools did David Patten attend?
David Patten holds Bachelor'S Degree, Call Center Operations Management from Bellevue University.
What skills is David Patten known for?
David Patten is listed with skills including Training, Leadership, Coaching, Customer Service, Telecommunications, Wireless, Call Centers, and Mobile Devices.
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