Managing the global Client Success unit.Ensuring churn is mitigated, creating consistent playbooks and processes using technology to enable our clients to maximise their investment in their chosen products from Exiger's product suite.

Following the acquistion of OutsideIQ by Exiger, I joined the Exiger Analytics team. We continue to develop innovative artificial intelligence solutions that use big data to address complex risk-based questions and problems. As the Client Success Manager, I provide excellent support to enterprise-level clients that opt for our DDIQ and Insight 3PM platforms used for risk analysis and 3rd Party Management.My role is to ensure that our clients possess a thorough knowledge of our products, are aware of its multifaceted applications, and are supported by an attentive, driven success team.

OutsideIQ develops innovative artificial intelligence solutions that use big data to address complex risk-based questions and problems. As the Client Success Manager, I provide excellent support to enterprise-level clients that opt for our DDIQ platform. DDIQ delivers risk-based profiles on companies and people that raise the bar for what is possible in due diligence investigations when time and resources are at a premium.My role is to ensure that our clients possess a thorough knowledge of our product, are aware of its multifaceted applications, and are supported by an attentive, driven success team.

At Joskos we only work within the Education Sector. My role encompasses both new business and account management of existing clients.-Managing a portfolio of clients to ensure SLA's, sales and retention targets are achieved-Dealing with all aspects of a campaign -Using an existing network of industry contacts to generate new business -Building a 'territory' -Achieving sales targets -Attending client meetings (Where Possible)-Maintaining and expanding relationships with existing clients -Performing tender responses

- Responsible for maintaining the relationship between Blackbaud and 250+ clients, including Arts & Culture, Charity and Education based organisations- Work with customers to understand their future strategy and goals, aligning Blackbaud's software and services where needed- Targeted on inside business revenue growth in my accounts- Lead onsite meetings, presentations and demoing the benefits of Blackbauds products and services- Work alongside internal teams such as: Professional Services to ensure successful implementations Marketing to provide case studies of happy customers- Attend customer User Groups and conferences

Working within the Account Management team to ensure all clients had an office contact available during Account Manager absence (client visits, annual leave etc).