David Pearce Email & Phone Number

Denver, Colorado, United States

Sulphur, Louisiana

Lead IT operations management for hardware, software, and voice/data network. Procure, install, and maintain, and troubleshoot PCs, peripherals, servers, networking equipment, operating systems, and software. Configure and manage Windows Server 2003/2008/2019, Active Directory, Exchange 2010, EMC and QNAP SAN/NAS, and Exchange Online via physical and virtual servers. Monitor Sophos UTM and XG firewalls, spam filters, site-to-site, remote user VPNs, Unitrends Backup/Recovery Services, and Sophos Central Anti-Virus. Track and document IT equipment and software license inventory. Architect and maintain LAN, WAN, and wireless networks comprised of Cisco and HP routers and switches.Key Achievements:Created and implemented a Help Desk ticketing system to improve support for 215 end users.Developed a multi-faceted inventory tracking method to proactively procure and replenish IT equipment.Implemented a centrally managed antivirus endpoint software.

Kinder, Louisiana

Executed network design, configuration, and backups for casino data network of redundant Avaya 8610 Ethernet Routing Switches, 325 Avaya 2526, 5510, and 5520 Ethernet Routing Switches. Troubleshot and resolved connectivity issues across casino data network. Supported server and PC hardware and casino specific software, including Bally and Oasis Casino Management Systems, Kronos, LMS, and Megasys Hospitality Systems.Key Achievements:Modernized slot floor by replacing slow speed serial interfaces with 275 ethernet switches.Replaced Cisco PIX firewall with Dual SonicWall Network Security Appliances.Appointed Team Lead for TableLink Player tracking system, directing team in maintenance and deployment of client/server software, Motion Computing tablet PCs, RFID chip readers, and wireless network connectivity.

Sacramento, California

Provided Tier 3 support for Avaya Cajun P882 MultiService Switches at a “fiber to the home” telecommunications providerProvided remote technical support for Avaya Cajun switches in enterprise environmentsServed as team member during rollout and implementation of new software releasesPoint of contact to aid in the follow-up on issues outside the technical arenaInterfaced with third party vendors to coordinate effective solutions to problems involving interoperability and compatibilityPerformed packet captures and analysis using Sniffer Pro

Englewood, Colorado

Provided network consulting, including provisioning ATM circuits, OSPF, Gigabit Ethernet, IOS upgrades, and troubleshooting for a “fiber to the home” telecommunications provider. Equipment used includes the Lucent GX 550, NavisCore, Lucent NX 64000, Avaya Cajun P882, and Cajun ViewAssisted in the development of practices and procedures for a wireless NOC utilizing WatchMark and RemedyInstalled Solaris, HP OpenView VPO, Oracle for OpenView on Sun workstationsProvided frame-relay implementation and documentation for a Global Service Provider utilizing the Cisco 7500, Cisco 2610, and Motorola Vanguard routers

Englewood, Colorado

Participated in the design and implementation of 300 site frame-relay WANPerformed IOS upgrades and configuration for Cisco 2610, Cisco 7206, Cisco AS5100, Cisco 4500 using Cisco Works 2000Monitored node connectivity with HP OpenView Network Node Manager 6.0Updated and maintained DNS records (HP-UX and Windows NT 4.0)Updated and maintained DHCP scopes for Regional and District OfficesImplemented and maintained VPN for remote usersPerformed configuration and administration of Cabletron hubs and HP Pro Curve switches and Corporate and Regional OfficesMaintained relations with carriers, hardware vendors, and software vendorsWrote detailed Point of Sale software specifications for MARS Theatre Management System on Windows 95 and SCO Unix platformsTested new software releasesPerformed configuration of Cisco AS5100, Cisco 4500, and Cisco 2507 for dial up accessManaged the rollout of new Point of Sale systems to new and existing theatresProvided software and hardware support for Point of Sale systems on DOS, OS2, and Windows 95 platforms to over 300 theatresConfigured and burned in Point of Sale equipment for new and existing theatresTraveled to new theatres to train management and staff on daily operation of system

Lake Charles And Lafayette, Louisiana