David Perez

David Perez Email and Phone Number

Director Gerente en Hispagraf @
David Perez's Location
Greater Madrid Metropolitan Area, Spain
David Perez's Contact Details

David Perez work email

David Perez personal email

n/a
About David Perez

David Perez is a Director Gerente en Hispagraf at Hispagraf. He possess expertise in service level agreements, incident management, english language skills, negotiation, itil v3 foundations certified and 12 more skills.

David Perez's Current Company Details
Hispagraf

Hispagraf

Director Gerente en Hispagraf
David Perez Work Experience Details
  • Hispagraf
    Gerente
    Hispagraf Sep 2013 - Present
    Madrid Y Alrededores, España
    Comienzo un nuevo reto en nuevo sector. Espero escribir muchas nuevas líneas...En Hispagraf y Adhegraf, empresas del sector de artes gráficas, ocupo el cargo de Gerente desde Octubre de 2015.
  • Hewlett-Packard
    Account Delivery Manager - Carrefour
    Hewlett-Packard 2009 - 2013
    Madrid Y Alrededores, España
    HP signed a support application contract (with incident and problem management) with Carrefour. For 3 years we (all the team with me) as Account Delivery Manager had to:- Implement all the transition and transformation projects to provide the service to our customer with HP standards and tools.- Provide the service for N1 and N2 with decentralized sites (Coruña-León-Madrid) and with Accenture for N2 Expert in the same service for the following countries: France, Russia, Turkey and Spain. Complex delivery service with lots of application platforms, multilingual and continuously in transformation.- Prepare the renewing process for the contract with HP specialised teams. We got the RFP in 2012.- With this new contract, and with a new perimeter, we adapted our service and teams to focus more on the Problem Management process in order to reduce working together with Carrefour teams the number of incidents.- In the last period, I led the Production Service that maintained much of the critical application services, working together with the application support service.
  • Hewlett-Packard
    Change And Account Delivery Manager - Morgan Stanley/La Caixa
    Hewlett-Packard 2007 - 2009
    Madrid Y Alrededores, España
    After HP signed an outsourcing contract with Morgan Stanley, we implemented all the transition and transformation projects to provide the service to our customer with HP standards and tools. Firstly I was the Change Manager in a critical period (with lots of changes).After a sales proccess between Morgan Stanley and La Caixa, and now as Account Delivery Manager, we had to implement the requiered projects to migrate or move all the critical business applications and IT services to La Caixa´s infrastructure.
  • Morgan Stanley
    It Engineer
    Morgan Stanley 1996 - 2007
    Madrid Y Alrededores, España
    As Wintel Team Leader I was in charge of maintaining and developing all the wintel infrastructure of Morgan Stanley in Spain, for around 40 branches, and 200 servers. Business applications operation in this platform.Complex projects like Windows O.S. or Exchange version upgrades were managed by my team

David Perez Skills

Service Level Agreements Incident Management English Language Skills Negotiation Itil V3 Foundations Certified Change Management Team Leadership Controlling Budgets Team Management Public Speaking Customer Service Strategic Planning Problem Management Written And Oral Presentation Skills Account Management Service Management Client Relations Skills

David Perez Education Details

Frequently Asked Questions about David Perez

What company does David Perez work for?

David Perez works for Hispagraf

What is David Perez's role at the current company?

David Perez's current role is Director Gerente en Hispagraf.

What is David Perez's email address?

David Perez's email address is david.perez-jimenez@hp.com

What schools did David Perez attend?

David Perez attended Universidad De Alcalá, Aec: Asociación Española Para La Calidad.

What skills is David Perez known for?

David Perez has skills like Service Level Agreements, Incident Management, English Language Skills, Negotiation, Itil V3 Foundations Certified, Change Management, Team Leadership, Controlling Budgets, Team Management, Public Speaking, Customer Service, Strategic Planning.

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