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David Phan Email & Phone Number

Tier 2 Technical Analyst at Saturn Oil + Gas Inc.
Location: Calgary, Alberta, Canada 7 work roles 1 school
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Current company
Role
Tier 2 Technical Analyst
Location
Calgary, Alberta, Canada
Company size

Who is David Phan? Overview

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Quick answer

David Phan is listed as Tier 2 Technical Analyst at Saturn Oil + Gas Inc., a company with 12 employees, based in Calgary, Alberta, Canada. AeroLeads shows a matched LinkedIn profile for David Phan.

David Phan previously worked as IT Analyst at Saturn Oil + Gas Inc. and Deskside Support at Long View Systems. David Phan holds Bachelor'S Degree, Computer Information System from Mount Royal University.

Company email context

Email format at Saturn Oil + Gas Inc.

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Saturn Oil + Gas Inc.

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Profile bio

About David Phan

I am proficient in customer service skills, problem solving and technology trouble shooting. Ability to work effectively within a diverse team and within a fast-paced environment. Analytical and organized, with a passion for Customer Experience Management and Educational Technology .

Listed skills include Leadership, Teaching, Event Planning, Teamwork, and 12 others.

Current workplace

David Phan's current company

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Saturn Oil + Gas Inc.
Saturn Oil + Gas Inc.
Tier 2 Technical Analyst
calgary, alberta, canada
Website
Employees
12
AeroLeads page
7 roles

David Phan work experience

A career timeline built from the work history available for this profile.

Systems Consultant

Calgary, Alberta, Canada

  • Providing fully documented customer issues in a ticket management system, analyze the customer’s symptoms, determine the customer’s urgency, and where possible provide resolution to the customer’s issue.
  • Dispatching an incident to the appropriate Level 2 support group when first call resolution is not possible and manage the incident through its lifecycle.
  • Continuing to look for process improvement opportunities and follow up with peers and leads in improving service delivery.
  • Participating in group events and discussions
  • Weekly documentation of any technical challenges encountered to be logged in Long View’s Technical Issues database
  • Supporting Altalink and also Reef Technology
Jan 2021 - Oct 2021

It Coop Student

  • Worked on CEMDI (Clinical Engineering Medical Device Integration) and NMD (Non-MedicalDevices) projects of Connect Care Program
  • Assisted team members through Skype for Business with high priority tasks as assigned
  • Contacted clients to obtain all business requirements in order to complete the tasks
  • Created guideline documents to improve the project working process
  • Created, managing and updating Wave 1 – Connect Care installation progress tracker using Excel and SharePoint
  • Gathered maps for upcoming waves and using Adobe Acrobat Standard 2017 to consolidate the maps
May 2019 - Dec 2019

Casual Library Assistant

Calgary, Canada Area

  • Organizing and locating library materials for patrons
  • Keeping records of materials’ quantity by using Microsoft Excel or Google Sheet
  • Re-imaging all library’s laptops to remove and reinstall all programs
  • Providing assistant to librarians by helping them to locate materials, solve technical problems in computer areas and handle patrons requests
  • Using Alma Essentials system to manage library’s materials and handle patrons’ requests
  • Registering new patrons and maintained their borrowing records by using Alma Essentials
Apr 2018 - Apr 2019

It Support Technician

Calgary, Canada Area

  • Help desk (student): Provide assistance and support for software, and hardware in person or over the phone
  • Desk side (student): Analyze and troubleshoot hardware in classrooms and labs.
  • START Technician: Train computer users in person or over the phone, support on campus events, run new student technology workshops
Feb 2015 - Dec 2018
Team & coworkers

Colleagues at Saturn Oil + Gas Inc.

Other employees you can reach at saturnoil.com. View company contacts for 12 employees →

1 education record

David Phan education

FAQ

Frequently asked questions about David Phan

Quick answers generated from the profile data available on this page.

What company does David Phan work for?

David Phan works for Saturn Oil + Gas Inc..

What is David Phan's role at Saturn Oil + Gas Inc.?

David Phan is listed as Tier 2 Technical Analyst at Saturn Oil + Gas Inc..

Where is David Phan based?

David Phan is based in Calgary, Alberta, Canada while working with Saturn Oil + Gas Inc..

What companies has David Phan worked for?

David Phan has worked for Saturn Oil + Gas Inc., Long View Systems, Alberta Health Services, and Mount Royal University.

Who are David Phan's colleagues at Saturn Oil + Gas Inc.?

David Phan's colleagues at Saturn Oil + Gas Inc. include Stan Szary, Dawn Martin, Marcela Rode, Mike Riddell, and Dave Foster.

How can I contact David Phan?

You can use AeroLeads to view verified contact signals for David Phan at Saturn Oil + Gas Inc., including work email, phone, and LinkedIn data when available.

What schools did David Phan attend?

David Phan holds Bachelor'S Degree, Computer Information System from Mount Royal University.

What skills is David Phan known for?

David Phan is listed with skills including Leadership, Teaching, Event Planning, Teamwork, Management, Java, Mathematics, and Research.

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