Product management is my passion! I am versatile, data driven and innovative, motivated by managing successful products and services that balance corporate financial goals with unsurpassed customer satisfaction.Throughout my career I have always thrived from in-depth product knowledge & expertise and a determination to "build a better mouse trap" by optimizing and automating products, processes and workflows to the benefit of customers and internal stakeholders.With 10+ years of product management and 5+ years of team management I have the ideal blend of experience to cultivate collaborative relationships with senior management, sales, service and external stakeholders & customers.CAREER HIGHLIGHTS>Exceeded 2023 portfolio plan ~20%>Successful launch and management of 5 SaaS services>Managed portfolio strategy to achieve 5+ year growth averaging 20%+ YoY>Successful portfolio rebranding to establish brand / SEO recognitionIn my free time I enjoy photography, fantasy sports/ sports card collecting, and golf (poorly :)EXPERTISEProduct management, marketing, lifecycle management, SaaS application development, business plan development, pricing, vendor management, project management, data analytics, sales enablement, business process management, business process outsourcing, financial processes, digital transformation, process optimization, mentoring, demonstration, training development, technical documentation, printing technologies, print and mail services, information management, information governance, compliance, AI, ML, HITL
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Portfolio Manager - Business Process Management ServicesRicoh Canada Inc. Dec 2014 - Apr 2024Mississauga, Ontario -
Technical Services Manager - Central RegionFujifilm Canada Inc. 2008 - 2013Mississauga, OntarioManaged a highly technical staff of 15 field technicians. Challenged to effectively support a large traditional customer base while developing significant growth in new, highly service dependent markets. Developed strategies for broader more efficient scheduling & service levels, without increased staff levels. Developed standard and customized Service Level Agreements, National and Regional service administration processes (ISO), and managed the administration and activities of a top tier demonstration facility. Managed customer and vendor relationships, and supported development of new service revenue streams. -
Professional Services ConsultantFujifilm Canada Inc. 2005 - 2008Mississauga, OntarioDeveloped and generated new service revenue streams by providing value added service and expertise to customers in the Canadian Graphic Arts Market. Responsible for the development of consultation statement-of-work, supporting documentation, service agreements, and pricing models. Provided senior National support for escalated service issues and mentored technical services group on best practices, specializing in workflow, colour management and press profiling. -
Product Marketing SpecialistFuji Graphic Systems Canada 2000 - 2005Mississauga, OntarioResponsible for product life cycle management, internal training and escalated support for Scanners, Colour Management and Digital Workflow Solutions.
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Senior Applications SpecialistFuji Graphic Systems Canada 1992 - 2000Mississauga, OntarioResponsible for product demonstration, installation, training and escalated support for Scanners, Electronic Pagemakeup/image retouching Systems, CtF and CtP devices.
David Law Education Details
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3 Year Graphic Technology Program – Honours -
Iso 9000/14000 Certified Lead Auditor
Frequently Asked Questions about David Law
What is David Law's role at the current company?
David Law's current role is PRODUCT MANAGER | BUSINESS PROCESS OPTIMIZATION | DATA DRIVEN ANALYTICS.
What schools did David Law attend?
David Law attended George Brown College, Iso 9000/14000 Certified Lead Auditor.
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