End-to-End Process Management | Billing and Ledger Management | Cash Application and Dispute Management | Collections and Customer Service | Contribute to process improvement initiatives and maintain documentation | Enterprise Resource Planning.

Deep function, process, transformation and project management | Quick to identify risks and collaborate with necessary parties to develop risk mitigation plans | Ensure that the implementation work is timely and at the required level of quality | Supplier coordination | Customer service.

Handling warehouse operation | Inventory management | Invoice generation | Customer service | Service coordination | Sales order fulfillment | Delivery management.

Providing real-time, hands-on support to Company customers concerns| Operation and Maintenance of customer queries and requests. Communicating, resolving, and initiating the resolution of concerns. Making quick and effective decisions on behalf of the customer. Coordinate the logistics flows. Monitoring supply chain between Delivery team and CS team. Coordination with internal vendors & project vendors for timely closure |Preparing weekly accurate reports for upper management| Solving Customer needs and queries & acting as contact points for all organizational CSA after the resolution provided |Checking GRN of a cargo and inward and outward movement including transfers.

Warehouse operation | Inbound and Outbound delivery management | Return management | Shipments allocation | Customer Coordination