Technical Support Manager
Technical Support Manager for the Southern California region; Region incorporated the Los Angeles, Orange and San Diego County sales territories. Also supported the Arizona sales territory 2013 to 2016.Job responsibilities included:• Promotion of Analog Device solutions within distribution and within the area customers;• Provide and coordinate technical support for all Analog Device products to enable customer product success, both pre- and post-sales support;• Responsible for area sales to non-FSE accounts;• Hold monthly opportunity review with each distribution FAE, including the setting of goals and objectives;• Travel with distribution FAEs/sales to their customers;• Quarterly Business Reviews with distribution branch management;• Provide quarterly product training to branch sales team;• Drive ADI relationship with local distribution sales management and distribution FAE management;• Coach and train the local distribution FAEs;• Coordinated in-territory travel of ADI product line specialists;• Manage the local registration system from approval to tracking to scoring;• Dispersal and follow-up of sales leads;• Participate in distribution special events.