Responsible for all aspects of infrastructure, primarily at the Matrix Solutions Datacenters, butalso for Managed Clients – performance, development, security and strategy, along with taking care of day to day operations with support team.Develop and drive the strategic plan for Matrix Solutions infrastructure capability. Indiscussion with the owners, assist with budget planning and implement the strategic plan.Monitor Datacenter spending against budget.Lead and mentor the infrastructure team – a team of senior engineers who are providing quickresponse, high quality service. The team needs to be reliable, predictable & proactive.Ensure that infrastructure team’s work is aligned with strategic goals of Matrix Solutions.Manage service desk team to ensure high quality, efficient service is provided following ITIL best practice. Improve team performance through effective engagement, knowledge sharing, cross skilling and general uplifting quality with level 2 and 3 resolution team.

Responsible for all aspects of infrastructure, primarily at the Matrix Solutions datacentres, butalso for Managed Clients – performance, development, security and strategy.Develop and drive the strategic plan for Matrix Solutions infrastructure capability. Indiscussion with the owners, assist with budget planning and implement the strategic plan.Monitor data centre spending against budget.Lead and mentor the infrastructure team – a team of consultants who are providing quickresponse, high quality service. The team needs to be reliable, predictable & proactive.Ensure that infrastructure team’s work is aligned with strategic goals of Matrix Solutions

Cloud engineer team leader, managed a team of 6 supporting both cloud and on-prem infrastructure, 1000+ users and more than 200 sites.• IT operations team management and IT project management with team of 6.• Responsible for on-prem infrastructure, cloud azure infrastructure, desktop management, procurement, telephony, DR, networking, Office 365, ticket management and escalations.• Scrum team management.• Network management, Fotigate firewall, Meraki SDWAN and Meraki Wireless.

Infrastructure leader, managed a team of 3 supporting infrastructure across 25 sites across Australia and New Zealand.• IT operations team management and IT project management with team of 3.• Budget planning, IT strategic planning, roadmap, Vendors and external partners management.• Ensuring that the design and implementation are aligned with the strategy, architecture and desired outcomes. Ensuring the business and technical outcomes identified within the architecture are delivered.• Network management, Fotigate VPN, VeloCloud SDWAN, Meraki Wireless.

- Work in Infrastructure team support across 50+ sites within Australia & New Zealand, 3000+ users.- Responsible for data centre infrastructure, cloud, desktop management, procurement, telephony, DR, Hardware selection, MDM, networking, Office 365, ticket management and escalations.- Key technologies: SAP, Office 365 Suite, Vmware, Azure, Veeam Backup, Microsoft Exchange, Linux, CISCO UC, CISCO Network.- Ensuring that the design and implementation are aligned with the strategy, architecture and desired outcomes.- Ensuring the business and technical outcomes identified within the architecture are delivered.- Vendor account and support management.

- Server/Desktop hardware/software level 1 to level 3 technical support.- IT support and server admin, project works for Trivett (BMW Dealer), Autosports (Audi Dealer), Cushman and Wakefield APAC, Solotel Hotel Group, Iris Hotel Group. They are all Medium to Large enterprise environment, some of them are global organization.- System administrator (Windows/Linux based server, 2000/2003/2008, sbs server, also vmware ESX servers), AD, Exchange, SQL and etc…- Network administrator (LAN, Router, Firewall, Wireless, VPN and etc…)- Disaster recovery management (Backup strategy, backup server management)

- System administrator (Windows/Linux based server, 2000/2003/2008, sbs server, also vmware ESX servers), AD, Exchange, SQL and etc…- Network administrator (LAN, Router, Firewall, Wireless, VPN and etc…)- Disaster recovery management (Backup strategy, backup server management)- Server/Desktop hardware/software support.- IT Technical support of the whole clinic groups.- General IT administration.