Field Service Technician
CurrentInstalled, configured and repaired POS and computer systems, and software as part of McDonald'sIT support teamInstalled, maintained and repaired mailing equipment, printers, MFDs and ATMsTrained new users how to properly use, maintain mail equipmentInstalled motherboards, hard drives, and RAMPerformed diagnostic tests and repaired malfunctioning hardware and software.Resolved technical issues for clients in person, on the phone and through e-mailMaintained spare equipment and parts and managed inventory