David Ridgeway is a Web Publishing User Experience Lead at Canada Revenue Agency. He possess expertise in user centered design, heuristic evaluation, usability testing, project management, needs analysis and 28 more skills. He is proficient in Japanese and French. Colleagues describe him as "David is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. He has a unique ability to motivate a team and be invested in the success of every project. His extensive background in User Experience (UX) would be a valuable asset to any organization. David is the go-to person for conflict resolution; when disagreements arise, he steps in to diffuse tension and induce his compromising nature. He injected some desperately needed new blood… Show more" and "David is very much a subject matter expert when it comes to the web and particularly for us, he has provided great insight and guidance for significant improvement to our web presence, in terms of the user experience aspects and many others. David came to us from the private sector and we hold his contribution with great value and truly feel that he has been instrumental in developing our web service capacity and capabilities. Thanks David!"