I strive to provide exceptional service every step of the Buying / Selling process and an unrelenting commitment to understanding your needs and ensuring your satisfaction, so I can provide you with a real estate experience that exceeds your expectations.

• Identifying and developing strategies to improve Technology functions for individual departments.• Oversee the operation and maintenance of server systems and cloud-based systems• Set Budgets to support upper managements expectations• Office 365 Global Exchange/SharePoint/Security Administration• Eliminate vulnerabilities while improving data and IP security• Create and Maintain virtual Servers and backups of Client Data• Build and deploy devices while adhering to NFA and SEC regulations• Maintain Telecom Services and QoS standards• Oversee SalesForce/Pardot maintenance and Monthly Campaigns• Develop and Maintain vendor relationships to improve end user experience

• Symantec Endpoint Manager deployments and maintenance • Office 365 Global Exchange/SharePoint/Security Administration• Create Scripts for Automation relieving the burden of daily tasks. • Monitoring Network Performance to eliminate vulnerabilities• Maintain Onsite Physical, Hyper-V and AWS EC2 Cloud Servers• Sales Force/Pardot Administration, Build and Generate monthly Email Campaigns• Maintain Telecom Services and QoS standards.• Develop and Maintain vendor relationships to improve end user experience

Helping Customers buy and sell their vehicles in a fast, easy, and pressure free environment.

• Physical and Domain Migration of 1000+ End users for a merger between Comcast and NBC Universal• Support daily activity of combined network Sales team onsite at Rockefeller Center.• Monitor Citrix Sessions to Orion VCI, Deal Maker, and EDI coordinator• Live 24 hour support of 2012 Olympics Ad-Sales Team.• Sustain Blackberry, IPhone, and I pad functionality for all Clients on site.• Provide remote technical support to Chicago, Detroit, and UK offices.

Provide support to over 1000 end users via Phone, Email, Remote Desktop/Lotus Sametime. • Image\build Desktops and laptops with Windows XP Sp3 Pro\Win 7 Pro. Install Drivers accordingly.• Troubleshoot Network connectivity issues as effectively as possible to prevent end user downtime.• Create New Hire I.D.’s and Exchange Accounts using Active Directory and Exchange Server 2007.• Provide Blackberry Support and Serve as a Mediator between the Client and the service Provider

Install, sustain, and repair wired/wireless networks and components following schematics resulting in an extremely organized professional infrastructure.• Provide all application updates and upgrade software which improved the accuracy and productivity of the clients’ work.• Install network printers and other network devices thereby allowing clients to share access to the same devices.

over 500 hours of Hands on Hardware and Software training. prepared for the A+ and Network + certification Tests

Successfully implement telecom equipment throughout 15 UN owned buildings, including the installation of new Main Device Frames and Independent Device Frames on every floor.• Expertly repair trouble ticket issues bringing customers equipment back to operating standards.• Aggressively and safely run Cat5e, single/multimode Fiber Optic, and 25 to 300 pair cables; established trusting and lasting relationships with clients based on the quality of the work.