Assessing Job Seekers needs while understanding their disabilities and barriers to re-enter the workforce . Training and mentoring Job Seekers in their goal to achieve financial independence. Motivating Job Seekers to build their self-esteem and confidence . Developing solid and long term employer relationships that attains suitable and sustainable employment for all Job Seekers. Job matching and referring the most suitable client to an employer . Engaging permanent and solid Job Seeker engagement prior to , during and post placement employment . Living and promoting fundamental and proven Values and Behaviours both internally and externally .• Customer Service Skills• Consistently meeting or exceeding targets• Strong Communication Skills • Establishing on-going Employer Relationships• Understanding of both Job Active & Disability Employment Services Contracts• Proven experience with the Employment Services System ( ESS )• Strong Work Ethic

• Customer Service – improving customer service• Merchandise Presentation – ensuring the best possible merchandise customer experience.• People Management – promoting value and behaviour principles to employees.• Financials management – reviewing wage structures and reducing stockholdings. • Budget Reviews - managing expense costs, gross profit, sales and cash discrepancies. • Administrative management - ensuring Pricing Integrity at registers.

• Financial Report - improving sales and profits over previous year • National Strategy Presentation – initiate and present to NILWA Business Partners• Trading Programs – develop and implement with Business Partners• Direct Marketing Campaigns – initiate and implement• Compliance – initiate and implement standards and monitoring reporting• New appraisal process – initiate, develop, implement for Head Office Employees• New shareholders agreement - develop and initiate for all members• Eliminate Indirect Purchasing - Initiate , develop and implement strategy.

• Project Managed -Qld. Liquor DC 18K Sq.M delivered on-time and under budget in 6 mths. • Bond / WET Project – annual savings of $2.5mil reducing inventory by $20mil • Delivery In Full On Time ( DIFOT ) exceeded 98% target and 96% DC Service Level • DC Operational efficiencies – achieved significant reduction in carton costs to stores. • Christmas DC’s Meetings – DC’s, Merchandise and Store Operations • Next Day delivery trials – initiated & implemented - improving prior 2 day order / delivery

• Project Managed Integration - 4 Brambles managed DC’s (NSW, Vic, WA and SA) into Coles • Project Managed Coles Supply Chain Liquor DC Qld. -on time - under budget. • Freight WET (Wine Equalisation Tax) Exempt Project savings of $1Mil./ year • Managed 5 State Replenishment Functions - improving service levels & reducing DC OOS’s• Centralised State based Replenishment Function - Coles Supply Chain Inventory in Melb. • Nationally focused Liquor DC Operations - improving efficiencies & reducing DC Carton cost

• Managed Beer, Spirits and RTD’s Category - contributed 70% of $1 Billion sales result 1998 • Imported Beers - increased market share from 5% of total beer sales to 15% of total sales• Managed Supplier Relationships - maximising suppliers trading terms and rebates .• Private Label Negotiations - exclusive high margin above category liquor products .• Initiated & developed Value Add segment - protect category margin & increase basket size.