David Roberts Email & Phone Number

Tucson, Arizona

Tucson, Arizona Area

Primary contact point for all SCI Clients; assisting users with all aspects of the full product offerings, including software, hardware, and interfaces.

Tucson, Arizona Area

Promoted to Contract Administrator to manage Finance department’s special project efforts for successful client configuration and to ensure contractual agreements were within policy and management system parameters.•Corporate Auditor for ISO Certified Quality/Business Management System•Successfully launched new digital signature process for contracts •Identified requirements for and installed CyraCom's Quality Management System •(ISO 9001:2008 Certification Awarded April 2009 - Re-certified April 2012).•Authored Sharepoint online management system website and developed internal training for quality/business management system.

Tucson, Arizona

Advanced through positions of increasing responsibility for this software company with over 7,000 employees and $1.9 billion in annual revenues.Conceptualized, implemented and launched strategic marketing campaigns to promote QuickBooks products. Forged positive and productive relationships with business leaders to drive product knowledge and sales. Planned and led focus groups for compilation of qualitative and quantitative data to enhance marketing. Designed, edited and reviewed training materials. Facilitated training.

Tucson, Arizona Area

Contributed to public safety efforts through skillful management of convicted offender case files.Liaised directly with Parole Board and public to ensure efficient completion of statutory parole board hearings. Reviewed and supervised up to 100 cases for inmates and parolees. Composed reports, warrants and parole plans to ensure public safety. Assisted parolees with employment efforts including contacting employers in the community, disclosing the public record and inquiring about employment opportunities. Additionally, monitored employment status and bank accounts. Prepared parolees for release into the community. Key Achievements:• Served as Staff Instructor to educate corrections staff on policies, procedures and protocols.• Graduated from Correctional Officer Training Academy (C.O.T.A).

Bachelor Of Science

Bachelor Of Science (B.S.)