David Rodrigues Email and Phone Number

Business Development Manager at AECOM FZC, from November 2015 till dateResponsible for developing and maintaining customer relationships with both new and old clients. Identify the sales lead and making the most of every opportunity to increase revenue and profitability. • Promote company brands to key accounts and new customers.• generating new business through scheduled meetings and or cold calling.• Replying to clients enquiries thro value based proposals and keep a follow up.• writing up sales reports.• Maintaining a customer database (CRM).• assign duties to technical staff and maintain stocks of consumables (spares).

Professional Work HistoryAfter Market Sales Executive at FAMCO, from February 2006 till date • Managed an existing customer base, developed and maintained a loyal customer.• Explored, converted, and developed a new Business opportunities that result in increase of revenue and profit for the division to meet the company’s goal.• Provided information from the segment; to be able to assist the Aftermarket Manager in preparation of part sales budget and give a customer’s support agreement objective.• Ensure that the agreed budgets are achieved and exceeded.• Achieved direct sales of spare parts and workshop services; by maintaining daily contact with customers.• Provided Competition Activity Reports and other market intelligence reports.• Understood customer requirements and delivered products and services at the highest quality.• Ensure the effective coverage of the assigned territory; participate in every single activity in the market.• Provided information on “dissatisfied” customers and ensure that customers are satisfied and regained.• Assist a new customers to submit credit request to the aftermarket Manager with his recommendations.• Achieved sales target of Customer support agreements.Achievements• Successfully achieved above 90% of our monthly sales target against a monthly target of 80%• Managed 10 key accounts

Customer Service – Spare Parts Sales counter at FAMCO, from June 1996 to February 2006• Attended walk in customer’s inquiries; identify their parts requirement and comply at the same time.• Attended customer’s queries thru telecommunication and other source of networking.• Prepared quotations for customer’s enquiries and Coordinate those transaction with Inventory for Price and delivery time.• Followed up the quotations with our customers and convert it to LPO. • Attended to service dept. queries and handled parts discrepancies.• We successfully achieved our monthly as well as yearly sales target.AchievementsAchieved 85% net sales against a monthly target of 80%.

Logistics Assistant at FAMCO, from Nov. 1988 – June 1996.Acted my position as a Logistic Assistant successfully having a primary responsibilities such as clearing of spare parts thru air and sea cargo, coordinating deliveries of shipment from airport to our Rashidiya warehouse, handles attestation of documents through various embassies and also handle certification through Chamber of Commerce. Handled documentation of shipping companies and kept a close follow up on shipment arrival dates.AchievementsArranged and cleared the delivery cargo to our warehouse with a lead time of 45 minutes.Selected a right freight forwarders who can provide an accurate minimum rate and give a service in a timely manner.Educational Background1. 12th Grade – Commerce at Indian High School, Dubai on June 1986.2. BBA in Sales & Marketing at Vinayaka University, Knowledge Village, Dubai on December 2009.3. IELTS at Knowledge Village on 2012.Seminars and Training• SAP R3, expert in Excel and Word (Al Futtaim training Centre)• Time management and work balance.• Fire warden and First Aid (Al Futtaim training Centre)• Lubricants training conducted in Turkey• Volvo Ground Engaging tools in Jebel Ali• CRM (Customer Relationship Management)• Excavators technical Training in DIPs• Effective Business Communications skills • Sales Negotiation• Volvo Pavers training • Doosan dealer trainingPersonal Data• Date of Birth : 26th September• Sex : Male• Civil Status : Married• Nationality : Indian• Visa Status : Employment Visa• Languages : English, Hindi, Arabic minimal