David Rojas Email & Phone Number

Yorkdale Mall, Ontario, Canada

• Engage with all the customers, ensuring a welcoming environment.• Communicate actively with all guests to discover their needs, and advise accordingly.• Pitch products based on clients’ enquiries, and the company’s target.• Organize and pack customers’ merchandise in an efficient manner to create a positive experience.• Resolve customers’ inquiries through key knowledge of the store products and services.• Deliver outstanding customer service to create an overall excellent experience.

Toronto, Ontario, Canada

• Process and organize information and documents efficiently through advanced use of Microsoft Office and other tools• Assist the lead learning Service Assistant with administrative office tasks.• Provide coverage and support around the office by distributing mail, organizing ordered supplies, and helping students with college enquiries.• Accurately resolved inquiries from customers on the phone in shorts period of time.

Bogotá, Capital District, Colombia

• Listen and appropriately understand customers situations, showing empathy and active listening.• Accurately resolve inquiries from customers on the phone in shorts periods of time.• Successfully manage stressful interactions through self-control and patience.• Efficiently managed time and workspace to keep up with different tasks and a high number of customers per hour.

Business Management Diploma, Business

Bachelor Of Applied Science - Basc, Engineering