David Roux Email and Phone Number
With a dynamic career spanning 16 years in the hospitality industry, I am a seasoned professional with an unwavering passion for innovation, growth, and team motivation. My journey commenced aboard the renowned Rovos Rail, the epitome of luxury travel, where I immersed myself in the finer nuances of luxury hospitality.Transitioning from the opulent confines of the train to solid ground, I embarked on a remarkable ascent within the industry, starting from humble beginnings and ascending to the prestigious role of General Manager. Today, I proudly lead a diverse team of over 200 employees at the bustling heart of Africa's busiest airport.Among the myriad of accomplishments that punctuate my career, two projects stand out prominently. Firstly, I had the privilege of being selected to spearhead the Southern African rollout of a cutting-edge hotel operating system. This endeavor involved not only training and mentoring staff but also ensuring seamless integration across multiple properties.Additionally, in 2018, I undertook the formidable challenge of inaugurating a newly constructed City Lodge hotel in Dar es Salaam, comprising 148 rooms. Tasked with implementing group policies and procedures while fostering the growth of locally recruited staff, I navigated through complexities with finesse, ensuring the successful establishment of the property.As a Hotel General Manager, I bring to the table a blend of hands-on experience, strategic vision, and unwavering dedication to excellence. I am poised to continue driving innovation, fostering growth, and inspiring teams to surpass expectations in the ever-evolving landscape of hospitality.
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Hotel ManagerSteyn City Hotel By Saxon Aug 2024 - PresentSouth Africa
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Deputy General ManagerCity Lodge Hotel Group Jan 2023 - Sep 2024Or Tambo International Airport -
General ManagerCity Lodge Hotel Group Jan 2019 - Jan 2023Rustenburg Area, South Africa
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Senior Assistant General ManagerCity Lodge Hotel Group Jul 2016 - Jan 2023Or Tambo International AirportTo assume responsibility for the profitable and efficient operation of the hotel as directed.To ensure that a courteous and efficient service is provided to guests in line with the Company’s vision, values and fundamentals.To ensure that all employees in the hotel are trained in accordance with the Company’s training and development goals.
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Senior Assistant General ManagerCity Lodge Hotel Group May 2014 - Jun 2016Pretoria Area, South Africa• Effective ordering procedures daily/weekly/monthly• Accurate stock takes and effective stock rotation• Investigation in to budget cost percentages in housekeeping and food and beverage• Together with the admin controller ensure that all employee files are updated and archived• In conjunction with GM ensure that the budgeted head count is not exceeded, in line with the EE plan and that the payroll to sales budget is achieved• Ensure that all expenditure is in line with budget expenditure and approved by the GM / Ops Director• All overspent allocations must be analysed and reported on• The budgeted average room rate must be achieved and maintained• Annual budget forecasts• Ensuring all of the following data is recorded on the internal system• Water & Electricity usage• All conference and boardroom bookings to be managed ,ensuring all required paperwork is sent, completed, returned and processed.• All food and beverage requirements are planned, communicated and delivered upon• All accounting procedures are adhered with regards to pre/post payment inclusive of 3rd party service provider.• Payments of the following parties are seen to:• The liquor licence ,Workmen’s compensation, as well as the television licence is paid annually.• All daily/weekly and monthly filing is kept up to date according to operational requirements• Capturing of invoices on system• Oversee month end stock take( housekeeping and food and beverage)• Assist guests with all Concierge requests• Staff training and inductions
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Junior Assistant General ManagerCity Lodge Hotels Limited Aug 2012 - Apr 2014Johannesburg Area, South Africa• Comply with all relevant accounting and financial procedures• Adhere to the company employment code and comply with all departmental procedural and administrative standards.• Maximize occupancy• Maintain all fixed assets, plant and equipment• Provide exceptional guest service• Maintain and control all applicable operating stocks and equipment• Ensure effective and efficient operation of all applicable equipment and systems• Ensure a safe, secure and hygienic working environment• Achieve and / or stay within budgets as applicable• Participate in and support all recognition and reward initiatives and team activities.• Ensure that all staff members are trained, developed and motivated.• Implement and support all sales, marketing and community initiatives.Daily activities• Entering all relevant information onto systems• checking of daily reports• adhering to all grievance and disciplinary procedures• keeping personnel records up to date• Ensuring that all reservations are being processed correctly• Ensure that the hotel is compliant with the document storage requirements• Ensuring that food and beverage service is of the highest standards• Ensure the safety of all staff, guests and hotel property• Ensure that all boardroom and conference bookings are processed accordingly• Ensure that a daily/weekly/monthly filing reports per department is done• Checking and processing of emails on a daily basis.
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Receptionist/Night AuditorCity Lodge Hotel Group Aug 2011 - Aug 2012Potchefstroom• Ensure that all arrivals are checked in with a valid and sufficient method of payment• Ensure that all internal House Accounts are managed• Ensure that the required daily reports are printed and checked• Ensure that Debtors accounts are managed• Ensure that all reservations are being processed correctly• Assist with the handing out and collection of Guest Questionnaires• Assume the role of Reservationist• Ensure the safety and security of the staff, guests and hotel property• Ensure that the reception float is managed and maintained• Ensure that shift banking is accurately prepared• Ensure that emails are checked and responded to on a daily basis• Ensure breakfast is of high standard• Supervise breakfastNight audit• Ensure all accounts are in order• Ensure guest safety and safety of guest property• Compile night pack and print all reports• Balance all reports• Cooking for breakfast & baking muffins and croissants• Assist with breakfast service
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BarmanRovos Rail Jan 2008 - Jul 2010Pretoria Area, South AfricaTake stock and estimating stock consumption per tripDaily bar service Food and wine pairing during lunch and dinner service
David Roux Skills
David Roux Education Details
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The Capital Hotel School And Training AcademyNqf Level 5 -
Awakening Excellence Pty LtdDiversity And Inclusion - People Matter
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EntecomCertificate
Frequently Asked Questions about David Roux
What company does David Roux work for?
David Roux works for Steyn City Hotel By Saxon
What is David Roux's role at the current company?
David Roux's current role is Hotel Manager - Steyn City Hotel by Saxon.
What schools did David Roux attend?
David Roux attended The Capital Hotel School And Training Academy, Awakening Excellence Pty Ltd, Entecom.
What are some of David Roux's interests?
David Roux has interest in Social Services, Economic Empowerment, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is David Roux known for?
David Roux has skills like Customer Service, Resorts, Food, Management, Catering, Tourism, Pre Opening, Restaurants, Banquets, Revenue Analysis, Event Management, Microsoft Excel.
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David Roux
Customer Success Manager @ Flowgear | Integration & Automation | Integrate Any App, Service, Api Or Database In Minutes, Not Months | Boost Profit & Productivity, Enable Efficiency | 1St Scalable Ipaas SolutionCity Of Cape Town
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