• Generated over $625,000 in net profit annually by exceeding sales goals and providing exceptional customer service.• Trained new associates and interns in sales processes, resulting in 90+ consecutive perfect customer surveys.• Awarded 4x Heavy Hitter Winner for surpassing quarterly sales goals and 2x Team 20 Award Winner for Elite Level Sales and Customer service.

Mediated resident conflicts and facilitate agreements based upon mutually beneficial solutionsCollaborated with other Resident Advisors and the Graduate Hall Director to create educational programming resulting in community of inclusion and respectManaged semi-annual residence hall budget