David Ryan Email and Phone Number
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A highly successful CEO/COO with a continuous track record of driving growth and shareholder value across a diverse range of e-Commerce, Financial, Online and Business Services organizations.A leader with Director, INED and Chairperson experience spanning 25 years, including Nasdaq and European quoted company roles at country or divisional level.Enjoys both growth and turnaround situations which often involve:1. Strategy development and implementation 2. Market/service positioning, channel and business development3. Corporate re-organisation and organisational design4. Product/Market fit eg: ML/AI productisation5. Product ownership, management and development6. Building high performing software development teams7. Large change management programs including culture/strategy alignment International experience covering Europe, Asia Pacific and North America. Adept at working with USA based colleagues in a matrix management structure.Leads from the front, particularly being involved in strategic customer relationships or complex deals, while seeking to build and empower successful, performance driven teams.Specialities:e-Commerce from building marketplaces to customer capture through to fulfilment Regulated environmentsTeam building including refocussing and organisation culture changeGlobal 24x7 mission critical servicesStart up's/ TurnaroundsBPO and outsource managementStrategy development and implementation in rapidly changing environments
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Chief Executive OfficerLuzern Ecommerce Aug 2023 - PresentDublin, County Dublin, IrelandBringing brands to where their customers shop
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Non Executive DirectorVisionr Jan 2023 - PresentDublin, County Dublin, IrelandVisionR have solved getting ecommerce level data insights to bricks and mortar retailers through the use of edge process & AI, delivering a more personalised shopping experience and revenue generating data. -
Independent Non Executive Director Eshopworld.ComEsw Mar 2019 - PresentDublin, County Dublin, IrelandeShopWorld (ESW), believe that every shopper in every country should have seamless access to their favorite brands. ESW offer innovative software, extensive logistics infrastructure, and cross-border expertise which empowers some of the world’s most iconic brands to grow internationally while delivering a seamless, localized online shopping experience.ESW’s modular solution gives online retailers control over the end-to-end international customer journey – from checkout to returns. www.eshopworld.comGlobal Checkout, Payments, Logistics, Shipping and Delivery, Returns Management, Customer Service, Retail Administration, Marketing Insights, eCommerce, and Cross-Border -
Chairperson Of The BoardOesophageal Cancer Fund (Ocf) Aug 2021 - PresentDublin, County Dublin, IrelandOesophageal Cancer Fund (OCF) is a voluntary organisation & registered charity with 3 key aims:- to raise awareness of the symptoms of oesophageal cancer- to fund essential research into preventing & eradicating Oesophageal cancer- to support individuals & families in coping with Oesophageal cancer. -
European Hq LeadSendoso Aug 2021 - Jul 2023County Dublin, IrelandBuilding European operations, sales and engineering for Sendoso. Creating an online marketplace and fulfilment capability for the worlds leading corporate gifting platform. -
Operations, Engineering, Site LeadWalmart Global Tech Jan 2016 - Aug 2021Dublin- Resulting from the acquisition of Jet.com (sept 2016) obtained mandate and built European technology delivery team from scratch- Achieved multiple development mandates supporting Jet.com, Walmart eCommerce, fulfilment, pricing, user generated content, security, inventory and cloud platform.- Making omni channel and integrated commerce a reality- Reliability and performance at scale of a leading eCommerce player and the Fortune 1 company -
General Manager And Board DirectorRightside Nov 2012 - Dec 2015Dublin- Fully responsible for the development, launch and management of a global Domain Name registry service- Bought 40 new top level domains to market including .NEWS and .LIVE- High volume, online B2B2C business, requiring elegant, frictionless and a seamless customer experience- Bought Rightside Registry from a greenfield site to selling globally 24x7 through a 150+ online retail channel- Member of the investment roadshow and Nasdaq launch team -
Senior DirectorElectronic Arts (Ea) Jan 2011 - Sep 2012Galway- Full responsibility, from start up, of global customer support for Electronic Arts online game customers, delivering the centralized service on behalf of group studios, reporting to Austin, Texas- Developed extensive suite of 24x7 services including customer and PCI support, billing, community management, fraud detection, live production and knowledge base-Developed a top talent team, underpinning a customer first culture- Management of a team of 250+ internal and 1200 outsource staff and delivered customer satisfaction and service levels above target for over 4m customers -
Managing DirectorOrange, Goa Games Services Jan 2008 - Jan 2011- Built and led a team of 250 expert staff delivering an online gaming service operation creating 2m customers across 40 countries on behalf of France Telecom/Orange- Greenfield creation of a 24x 7 operation, spanning customer support, community management, live game production, IT, Security, Fraud prevention ,localization and marketing- Delivered customer acquisition, monetisation and loyalty programs generating €25m revenue through growth, increasing share of customer wallet and single view of the customer- Created game communities of 1m + through extensive use of viral marketing and social media channels, delivered for little incremental cost- Portfolio of seven online games including licensed product from Electronic Arts and Riot Games -
Managing DirectorLeaseplan Services Sep 2004 - Jan 2008- Overhauled this challenged company. Built strategy and a refreshed management team.- Led the operational management of this Dutch Bank regulated global IT shared services organisation of LeasePlan Corporation. - Developed a multicultural team of 120 to exceed service level agreements by 10% year on year- Externally assessed as 90% more efficient than peer benchmarked companies.- LeasePlan is one of the largest fleet management companies in the world. From the Dublin, Ireland base the company delivered 24x7 IT services and lease processing to 22 European countries. -
Ceo And Board DirectorVordel 2000 - 2002Dublin- Transformed and refocussed a declining services company into a mature software security product engineering entity, creating high quality product, well managed releases and developing critical influencer relationships throughout the industry- Developed the vision and strategy. Executed the resulting plans and groomed the company for investment- Achieved €10m in an institutional funding round post NASDAQ crash. Built enterprise value 15x securing investors capital and debt instruments -
Managing DirectorSiemens Business Services, Ireland 1998 - 2000Dublin- Repurposed and turned around a low margin product company to become a strong professional services organization with 80 staff, €18m Turnover and >200% profit achievement in first year- Led and delivered the program for change at a people, business, cultural and systems level within Siemens Ireland following the acquisition of Siemens Nixdorf.- Gained recognition as CRM and E business centre of competency for Siemens Business Services in Europe -
European Business DirectorPerot Systems Ltd 1996 - 1999Ireland- Identified, engaged, negotiated and delivered a supply side IT outsource joint venture initially servicing all of Bank of Ireland (BOI) customers- Built, delivered and sold, with key opinion makers within BOI, a shared vision for the outsource which was fundamental to manage the transition from a highly unionized environment and a single customer, cost centre culture , to a business driven multi customer environment- Oversaw the transition of this 200 staff outsource. Perot proceeded to list on the NYSE within 3 months
David Ryan Skills
David Ryan Education Details
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- Chartered Director -
Certificate In Digital Marketing -
It Infrastructure LibraryCertified Itil Practitioner -
Management -
Blackrock College
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KpmgChartered Association Of Certified Accountants
Frequently Asked Questions about David Ryan
What company does David Ryan work for?
David Ryan works for Luzern Ecommerce
What is David Ryan's role at the current company?
David Ryan's current role is CEO Luzern eCommerce | Non- Executive Director eShopworld.
What is David Ryan's email address?
David Ryan's email address is da****@****com.net
What is David Ryan's direct phone number?
David Ryan's direct phone number is +141599*****
What schools did David Ryan attend?
David Ryan attended The Institute Of Directors, Digital Marketing Institute, It Infrastructure Library, Trinity College Dublin, Blackrock College, Kpmg.
What are some of David Ryan's interests?
David Ryan has interest in Health.
What skills is David Ryan known for?
David Ryan has skills like Business Strategy, Operations Management, New Business Development, Change Management, Mergers, Outsourcing, Online Gaming, Team Management, Start Ups, Business Development, Business Planning, Itil.
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David Ryan
Director @ Analog Devices | Renewable Energy, Green Hydrogen | Executive CoachCork Metropolitan Area4yahoo.com, ymail.com, macom.com, analog.com -
2gmail.com, libertymutual.com1 +160324XXXXX
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1hotmail.com -
David Ryan
Ireland
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