David S. Email & Phone Number

Support cloud solution in the field and provide an enriched and successful product experience.Responsibilities:-> Troubleshoot, debug, and diagnose customer issues encountered in the field.-> Improve serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure.-> Provide analysis.

Australia

A inspired IT&IFS engineer with a mind for deploying new technologies, and administrative capability to ensure bottom line results. With extensive background in support, administratoin, service delivery, transformation and security for variegate organisations among the private, public, and global sectors. My objective is to be an influencer, mentor and an.

Sydney, New South Wales, Australia

-> Apply advanced troubleshooting techniques to provide unique solutions to customers' individual needs-> Work directly with Vendor architects to help reproduce and resolve customer issues-> Provide unique solutions to customer /stakeholders individual needs-> Design, document, and present procedures of solutions accordingly

Sydney, New South Wales, Australia

-> Diagnose and troubleshoot techniques to provide unique solutions to customers' individual needs-> Work directly with Amazon Web Service service team to help reproduce and resolve issues

Sydney, Australia

My position involves planning, developing, managing and administering the organisations database management systems, operating systems and security policies and procedures.Internal Systems and Network Support –-> Monitor and maintain all networks that support the business-> Maintain network security-> Provide desktop support to all staff in Sydney.

Sydney, Australia

Manage the implementation and administration of all network and IT systems and structures to managed service clients. The position involves providing network, systems and desktop support.-> Providing all levels of support (telephone/email, and face to face) -> Escalating any issues that cannot be resolved to the managed services team and working with them.

Sydney, Australia

-> Assist in resolving technical issue as listed above in various architecture (e.g. Windows and Linux), with experience via tracking software such as Jira, Workday and Salesforce -> Debug and determine known issue using tools such as Wireshark, TcpDump or WinDBg-> Root cause analysis-> Provide product/compatibility test and proof of concept during.

Sydney, Australia

Provide quality customer service & support to enterprise customers (external and internal) by troubleshooting and resolving their technical issues arising in Storage Foundation. The technical issues are typically highly complex, spanning multiple Symantec products and third party vendors. Support is provided in a variety of ways including phone, online.

Sydney, Australia

-> Resolving VoIP/PSTN/PABX product related issues over the phone and remote session-> Perform onsite support and installation of VoIP/PABX communication systems-> Undertake product version upgrade and compatibility test between various hardware and software

Sydney, Australia

Assist in resolving external/internal enquiry including ADSL, PSTN and mobileAssist in setting up new or existing PSTN and ADSL connection via Telstra LOLO (LinxOnline Ordering) PortalResolve connect outstanding landline connection account

Understanding Dementia, Completed

The course enhance the knowledge of dementia, including its causes, symptoms and ways of responding to the needs of people living with the.

Bachelor'S Degree, Computing