David H. Email & Phone Number

Remote

• Developed and implemented effective internal and external loss prevention programs for a 75-store region spanning southern Illinois, Indiana, western Kentucky, Louisville, Kentucky, and Cincinnati, Ohio.
• Trained district and regional loss prevention officers in asset protection practices.
• Completed monthly AP baseline/Rx regulatory assessments in compliance with DEA regulations and requirements.
• Completed over 100 successful internal theft investigations.

Nashville, Tennessee, United States

• Managed overall store operations, employee training and supervision, and policy implementation for two retail locations.
• Met and exceeded shrink and sales budgets.
• Trained and oversaw matriculation of employees into management roles.
• District Shrink Captain.

Nashville, Tennessee, United States

• Led and supervised all store processes including employee supervision, staffing, inventory management, merchandising, paperwork, and reporting.
• Raised low customer satisfaction rating to above company standards.
• Increased sales by over 10%
• Reduced shrink and increased Loss Prevention audit scores from 53% to 92%.

Birmingham, Alabama, United States

Achieved sales and profit goals by setting a plan to deliver the Best Customer Experience in the department and overall store.

Birmingham, Alabama, United States

• Led a successful Store Manager in Training program for Save-A-Lot stores in the Birmingham area.
• Achieved record sales, productivity, and customer satisfaction rankings.

Rockingham, North Carolina, United States

• Created an outstanding customer experience by training and leading a top-performing team of workers and managers.
• Achieved internal shrink audit of 96%.
• Top 5 store sales volume in the region.

Nashville, Tennessee, United States

• Managed and led turnaround of an underperforming store ahead of company projections.
• Reduced shrink from over 3% to under 1%.
• Improved customer satisfaction scored from high 60s to mid 80s.
• Increased sales over 10%.
• Achieved employee retention rate of 85%.

Little Rock, Arkansas, United States

Completed 18-week management training program.

Memphis, Tennessee, United States

Led a team of associates to reduce shrink, reduce accidents, and improve sales for a high-volume grocery store.

Memphis, Tennessee, United States

Met medication needs and ensured regulatory compliance objectives were met for a high-volume, in-store pharmacy.